Mobile Phone Account to be Frozen

HelpingHand

He does have 2 children whioch live with their Mum, and he feels it's important that they are able to contact him at any time.

Anyway, what's done is done and now we just have to deal with the inconvenience. It just seems a bit arbitrary when he's not in debt with it. Surely they could say the samething with a landline as it's billed in the same way.

DavidF ~ Yes, he's going to phone the mobile company and see if they will "renew" his contract.

fredfedup

Maybe you could try contacting the actual OR, or his Assistant. The person you will have spoke to is only an Examiner. Maybe if you asked for it to be reviewed by a higher authority you may get the decision reversed. We took an issue we had to the Assistant OR and it was swiftly dealt with.

nervousbankrupt

immoral_angeluk wrote: »

Because it's his choice to not have a landline surely? Unless he lives out in the sticks/middle of nowhere he'll physically be able to have a landline, but will have chosen not to in favour of a mobile.

Erm, a lot of mobile contracts are cheaper than a landline. So how is a mobile a luxury? I'm paying £15 a month for 600mins/Unlimited Texts/Unlimited Internet and Wi-fi access... my home phone's line rental is £14 a month, so when you factor in the odd call...

nervousmother

Yes we were both allowed to keep our mobile phones. It does not make sense to me,
if the OR does not allow it to continue the phone company will charge the OR until the end of the contract anyway? the actual phone bills are worked out on a monthly basis so if you got a bill after BR and did not pay it you would still be liable?
I have heard some ORs not allow mobiles but mainly because they are high end contracts.. they dont normally bother on things of £20-£25

immoral_angeluk

nervousbankrupt wrote: »

Erm, a lot of mobile contracts are cheaper than a landline. So how is a mobile a luxury? I'm paying £15 a month for 600mins/Unlimited Texts/Unlimited Internet and Wi-fi access... my home phone's line rental is £14 a month, so when you factor in the odd call...

Because I'm talking about it from a creditor/OR point of view. I personally couldn't be without a mobile but I know full well that some ORs are fine with it, whereas others will cancel them and ask you to go PAYG.
For example, I'm based in south staffordshire and get clients from our area and the west midlands. Dudley court asked the client to go PAYG and froze the contract, Wolverhampton court allowed a contract mobile.

They're 5 miles from each other!.

fermi

The examiner here is acting to the letter of their guidelines (I think?).

Where the bankrupt is still in receipt of ongoing services under contract at the date of bankruptcy, the official receiver/trustee should give notice to the mobile phone service provider that he/she does not wish to adopt the contract previously held by the bankrupt. Where a penalty is incurred arising from early termination of the contract this should be included as a debt in the bankruptcy proceedings.

Many many people here have found that their examiners have let this go so that people can keep their contract, but strictly they should not.

HelpingHand

The stupid thing is if the OR insists on freezing the contract, which is not in debt, they will incur buy-out charges as it still has 18 months to run. OH, just wants to keep his phone as he has never been in debt with it and did not include it as a creditor to be included in the bankruptcy.

peachyprice

Hi there,
If he approaches the mobile conpany he should be able to switch to PAYG and keep the same number and his handset.

HTH