We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancelled my DMP and but wont get all my money

Hi,

Last year I i got into debt (50k+) and saw this company (mydebtssolved]), director came to my place and I signed a contact that they would do my DMP and I need not worry about dealing with banks and creditors. He asked for £1750 for management fees and i was given piece of papers to sign and and left immediately after getting my cheques. I was not explained what I have just signed or was given a copies of any documents I signed. Next day I asked for copies of contracts I signed and I heard nothing. Within 7 days I wrote to them to cancel my DMP with them, heard noting. Hence I raised this with Financial Ombudsman Service, couple of months later i received 1/2 what gave them. I have been able to get other half because Financial Ombudsman Service said, I waived my rights or something. All I know is I was not explained anything my the guy who came to my house or have I given them any details of my debts or who i owned. Further more they said because they have started DMP programme and started contacting my creditor hence i loose my 1/2 payment.

I am not happy with Financial Ombudsman Service and the way it was dealt with or explanations received from both esp Financial Ombudsman Service.

What can i do here? and please advise.

Regards,


Mike

Comments

  • immoral_angeluk
    immoral_angeluk Posts: 24,506 Forumite
    10,000 Posts Combo Breaker
    Here you go.. this might be able to clarify what you can do next.

    http://www.financial-ombudsman.org.uk/faq/answers/complaints_a12.html
    Total 'Failed Business' Debt £29,043
    Que sera, sera. <3
  • hi, i would write to them again and ask them how on earth could they have contacted your creditors with no idea who you owed?

    Contact one of the free dmp companies to start dealing with your debts. CCCS are good.

    hopefully sumbody will be along soon to help you
  • TheBex
    TheBex Posts: 179 Forumite
    Part of the Furniture Combo Breaker
    hi, i would write to them again and ask them how on earth could they have contacted your creditors with no idea who you owed?

    Contact one of the free dmp companies to start dealing with your debts. CCCS are good.

    hopefully sumbody will be along soon to help you


    Precisely what I thought!

    OP - you must never ever sign something you haven't read or don't understand. Please be more careful!

    With no copies you obviously can't do much. I'd try an SAR under the DPA and see if you can get copies and then go from there (straigt to the CAB)

    Good luck, it sounds like a nightmare. :(
    Do you need it? Yep. Really? Yes! How have you managed for the last 28 years without it? Erm....
    NO NAUGHTY SHOPPING Bex.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.