Endowment help needed, please

motortek

We have had two endowments policies running for 18 years. These policies have changed hands over the years. For the past two years we have been contacting the present company Winterthur, who have told us “hard luck” and sent figures, which did not add up and made no sense. We also contacted the Ombudsman and said ‘no claim’ because time had run out. We went back to Winterthur again and asked why the percentage forecast did not add up they replied with the same answer and revised figures. In the meantime we had a meeting with Citizens Advice who said “because the policies state ‘Guaranteed Benefit’ this should be the minimum pay out of these policies”. What we need to know, if this is so, we have no problem but if it isn’t we may as well cash in these policies, because they are losing money.
Thanks in advance

EdInvestor

Post some info about the policies

Guaranteed sum assured
Declared bonuses
Surrender value ( ring up and ask)
Monthly premium
Maturity date
Maturity projections.