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A little question...

I am starting my DMP with CCCS next month.

MBNA / Virgin are bombarding me with phone calls both on my mobile number and work land line. They only have these numbers by tracing where I have called them from, I have never given them the numbers.

So far I have ignored the calls but would you suggest its best to answer and speak with them? They have had all the letters from me and from CCCS but still call at least 5 times per day on each phone.

Thanks

Comments

  • rugbymum
    rugbymum Posts: 984 Forumite
    DON'T EVER CALL THEM!!!!!
    That is precisely what they want you to do so they can try to pressure and intimidate you into doing what they want you to do.
    The best thing to do is to send them the telephone harrasment letter you can find in the UNENFORCABILITY & TEMPLATE LETTERS THREAD. Look for post #7, template #13.5 (I think, my memory isn't all i wish it could be).
    Send it recorded delivery & print your name.
    In the meantime either ignore them.
    LBM:FEB 2008
    MEMBER ABC 2010
  • JES_F1
    JES_F1 Posts: 764 Forumite
    Part of the Furniture 500 Posts Photogenic Debt-free and Proud!
    See post #4 in the thread containing template letters - send MBNA this letter, adapted as necessary.

    Good luck with the DMP.
    Debt Jan 2008: £45,566. *** June 2013: DEBT FREE! ***
    Paid back just under £50,000 due to some interest added.

    Dealt with my debt through a Step Change
    (CCCS) DMP.
    DMP Mutual Support Thread Member #240.
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