A small victory

john_kent

Hi

As some of you may be aware ,I received a letter offerinf me loan with most of my details filled in.

I have a unique email address for each bank I deal with so I can filtere things accordingly. The email used for this bank was *******cahoot@********.co.uk


As thi semail addy appeare don the applictaion form and the loan company wasnt part of the Abbey , I sent a letter of complaint to Cahoot.

They denied selling on my onformation without permission. I then asked for evidence they had permission to pass on details

They today sent me a letter saying they have credited (My now defunct) current account with £25. A gesture of goodwill you understand

Not a fortune , but the significance is , that I am now within the overdraft limit of this account.

SO pleased that I won an argument with them.

kathfisch

Well done you :T

Its a small amount of money but being back inside the overdraft is a great thing... and winning the argument of course :j :T

That's a really good idea about the email addresses... I have a domain name with email accounts included so it wouldn't be hard to do. Thanks for the idea... might try that in future!

john_kent

I use it for this kind of outcome. Also , I can set up an alias . forexample if I am doing a prohect for someon e, i can offer 30 days email support and give them and address like [email]projectname@********.com[/email]

Annie_Fanny

john_kent wrote:

Hi

As some of you may be aware ,I received a letter offerinf me loan with most of my details filled in.

I have a unique email address for each bank I deal with so I can filtere things accordingly. The email used for this bank was *******cahoot@********.co.uk


As thi semail addy appeare don the applictaion form and the loan company wasnt part of the Abbey , I sent a letter of complaint to Cahoot.

They denied selling on my onformation without permission. I then asked for evidence they had permission to pass on details

They today sent me a letter saying they have credited (My now defunct) current account with £25. A gesture of goodwill you understand

Not a fortune , but the significance is , that I am now within the overdraft limit of this account.

SO pleased that I won an argument with them.

Good for you. Makes me wonder though if you could take this further? Not saying you want to but just out of interest?

justanothermuppet_2

You probably could take it further, after all they are break the Data Protection laws, but they may argue that your acceptance of the £25 was a settlement or something...

The_Tax_Mans_Cash_Machine

justanothermuppet wrote:

You probably could take it further, after all they are break the Data Protection laws, but they may argue that your acceptance of the £25 was a settlement or something...

You should definitely press them for more. If they have broken the DPL's, they'll get fined a small fortune - it's only fair that you should get your share of that