We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
help need clysdale financial services
well basically im paying finance for my alarm, worst thing i could have ever done got shafted on the price in the first place from crap security (GAP) poor quality installation and basic poor service but thats not my problem.
problem is i filled in a DD (direct debit instruction form) and sent it off, didnt here nothing for it, never heard anything till next month when i received a letter saying i was being charged 22.50 because payment had not been setup correctly due to not receiveing the DD.
so i paid it and sent another recoreded delivery
again next month 22.50 charge
argued with them again and sent another
again 22.50 getting a bit beyond a joke now phoned up kick off had an arguement which got me no where and was told to fill in another.
filled in another and wrote a letter of complaint, received a letter back saying had been setup fine.
today ive received another letter yet again a 22.50 charge saying it was not setup before the correct time, phoned up and copmplained and was told pretty much ive got to pay for it.
what should i do as this is a laugh surely they cant charge me like this?
i wrote a letter using a template from the penelty charges website stating if they did not refund the money or provide evidence stating how me not paying these payments made them that much out of pocket and to provide evidence of this if not i would take them to court.
i only sent this today but received a phone call from the manager due to my complaint yesterday who stated i would have to pay the charges as i have signed a contract with this information on and there was nothing i could do about it.
help needed please
problem is i filled in a DD (direct debit instruction form) and sent it off, didnt here nothing for it, never heard anything till next month when i received a letter saying i was being charged 22.50 because payment had not been setup correctly due to not receiveing the DD.
so i paid it and sent another recoreded delivery
again next month 22.50 charge
argued with them again and sent another
again 22.50 getting a bit beyond a joke now phoned up kick off had an arguement which got me no where and was told to fill in another.
filled in another and wrote a letter of complaint, received a letter back saying had been setup fine.
today ive received another letter yet again a 22.50 charge saying it was not setup before the correct time, phoned up and copmplained and was told pretty much ive got to pay for it.
what should i do as this is a laugh surely they cant charge me like this?
i wrote a letter using a template from the penelty charges website stating if they did not refund the money or provide evidence stating how me not paying these payments made them that much out of pocket and to provide evidence of this if not i would take them to court.
i only sent this today but received a phone call from the manager due to my complaint yesterday who stated i would have to pay the charges as i have signed a contract with this information on and there was nothing i could do about it.
help needed please
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards