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B&Q refunds
diamond_dave
Posts: 828 Forumite
This has probably been posted before but I've only just discovered that B&Q no longer give credit notes if you haven't got the receipt.I buy loads of stuff there every month and many times I had lost the receipt thus getting a credit note to use later.However, I was told today that the policy has changed -along with the return dates- now only 45 days.!!
0
Comments
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Found on HUKD
It changed on the 15th February
the new policy is -
Changed your mind or excess to requirements - 45 days to return with reciept and if paid by card, that must be presented as well.
Faulty item - reciept or proof of purchase with card if paid by it.
Made to measure items are non-refundable.
http://www.hotukdeals.com/item/624596/b-q-instore-returns-policy-has-chan0 -
seems fair enough, we just need to keep the receipts.0
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