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havent heard from Payplan- Help from people who use them

hi all, just a quickie, we set up our DMP 3 months ago, i havent heard from them for 2 months. Is this normal? i take it they will contact me if they need anything?

I have access to the Just a bank & can see my offer status to creditors is still pending but thats only been like that for a month. Does it sound like everything is going ok? we have made 3 payments to payplan x
"Knowledge is knowing that a tomato is a fruit, but Wisdom is knowing not to put it in a fruit salad."
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