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ge money loan for double glazing,,keep getting told diffrernts amounts owed

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hi, my parents hd someone call at the door selling double glazing,,so they signed up and had a £5000 loan from ge money but have so far paid £11500 back and still owe money ,,a while ago parents asked out much they owe and they was told 3 payments which they paid,,then they was told they owe some more monthley payments,,in bewtween my parents phoned up a few times asking what is owed and one week someone said 2 payments then another week someone said 4 payments...i don,t understand this...they went to cab but come back none the wiser..all they told parents was ,,,.why did you not get a loan from your bank instead to start with as this company is charging interest by the day instead of month,,,,i think they are paying £180 a month which takes £66 straight off for interest,,,,..they was paying insurance as well which they said they cancelled a few years ago but i think they are still paying that out,,,,they asked the company for the payments etc,,,they have done so far and have a big pile which they took to the cab but like i said they are none the wiser and keep getting told by the company that they owe this by one person and that by another...is there anyone who could help them sort this out...thanks....i forgot to say,,they have got so fed up that they have just cancelled any more payments to the company,,.

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  • eschaton
    eschaton Posts: 2,094 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    hi, my parents hd someone call at the door selling double glazing,,so they signed up and had a £5000 loan from ge money but have so far paid £11500 back and still owe money ,,a while ago parents asked out much they owe and they was told 3 payments which they paid,,then they was told they owe some more monthley payments,,in bewtween my parents phoned up a few times asking what is owed and one week someone said 2 payments then another week someone said 4 payments...i don,t understand this...they went to cab but come back none the wiser..all they told parents was ,,,.why did you not get a loan from your bank instead to start with as this company is charging interest by the day instead of month,,,,i think they are paying £180 a month which takes £66 straight off for interest,,,,..they was paying insurance as well which they said they cancelled a few years ago but i think they are still paying that out,,,,they asked the company for the payments etc,,,they have done so far and have a big pile which they took to the cab but like i said they are none the wiser and keep getting told by the company that they owe this by one person and that by another...is there anyone who could help them sort this out...thanks....i forgot to say,,they have got so fed up that they have just cancelled any more payments to the company,,.


    !!!! sake, that was hard work,,,, then I gave up.

    Can you translate into English please ?

    Feel free to use some spare ,,,,,,,,,, and turn them into ..........
  • I wouldn't stop payment just in case, you don't want a ccj against you
    Nothing to see here, move along.
  • i have a mortgage with ge money and they are a pain in the !!!! !!

    but never the less do they not send out monthly statements to your parents surely this would tell you what is owed ??
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