wentworth direct finance

i recently appllied 4 2000 loan with this company, they asked 4 a upfront fee of 59 pound, i asked them if i was 100% going 2 get a loan and they said yes and that it is illegal 2 take any money from me if i was not accepted. i went ahead and paid the fee,they sent me a letter saying i had been accepted and then recieved a application form 4 ralph marlon, i sent it of and they said they would b contacting me in 7 days, they didnt, i had 2 ring them, only 4 them 2 say ive been declined and was 2 get a refund from wentworth direct. i tried 2 do that by ringing the customer service line, i was on hold 4 a hour then got cut off, i rang the main number and they refused 2 give me a refund over the fone and was 2 write in. i am currently waiting 2 hear from them.
i would advised people noy 2 get a loan fo this company as they have 2 me, taken my money and now they are bein arkward about given me a refund.

Comments

  • Tixy
    Tixy Posts: 31,455 Forumite
    Hi Lauren.

    This is a common scam. You should eventually be able to get back most of your money. They are allowed to keep £5 as an admin fee.

    Have you written to them asking for the money to be refunded?

    In future do not pay money up front to any company for a loan.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Too many 4's and 2's
  • jizer
    jizer Posts: 20 Forumite
    I am just off the phone to wentworth direct finance,I was told I was approved for a loan of £1500 and there was a fee of £59,this was only payable after I signed the loan agreement(what I was told anyway).The lady wanted my card number tho but I did not give out any details.I am needing a loan and if anyone has positive feedback about these please comment.
  • CHR15
    CHR15 Posts: 5,193 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jizer wrote: »
    if anyone has positive feedback about these please comment.

    Why would you think there will be any positive feedback?? The OP's post sums up what lies ahead.

    If you don't heed the simple warnings, misery lies ahead.
  • kris_23
    kris_23 Posts: 8 Forumite
    hi this has just happened to me and been on phone tryin to get through for 1 hour and i bet that cost me an absolute fortune gona send a letter askin for money back as they told me no money would come out till my loan went in and that it had already been approved even tho i just got info from a company they forward on to me who have a 99% apr i feel so stupid for fallin for this scan please can you advise me what is best to put in my letter sayin i want my money back and as they have lied to me do you think id be able to get the money for my phone call???? please help :mad:
  • kris_23
    kris_23 Posts: 8 Forumite
    i recently appllied 4 2000 loan with this company, they asked 4 a upfront fee of 59 pound, i asked them if i was 100% going 2 get a loan and they said yes and that it is illegal 2 take any money from me if i was not accepted. i went ahead and paid the fee,they sent me a letter saying i had been accepted and then recieved a application form 4 ralph marlon, i sent it of and they said they would b contacting me in 7 days, they didnt, i had 2 ring them, only 4 them 2 say ive been declined and was 2 get a refund from wentworth direct. i tried 2 do that by ringing the customer service line, i was on hold 4 a hour then got cut off, i rang the main number and they refused 2 give me a refund over the fone and was 2 write in. i am currently waiting 2 hear from them.
    i would advised people noy 2 get a loan fo this company as they have 2 me, taken my money and now they are bein arkward about given me a refund.
    hi this happened to me exactly the same could u give me an idea of what u put in ur letter to them please?
  • Lots of 4's, lots of 2's and loads of U's and UR's

    Or maybe get someone else to write it for you.
    Beware of imitations e.g. Robert Sterling
  • kris_23
    kris_23 Posts: 8 Forumite
    EH??? 4's 2's dont know what ur on about?????????
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