Experian have made mistakes

gracie1985

:mad:I kept receiving letter to my address for my father. i have checked my report and some of my dads debts are on my report and lots of his searches are also on my report. i also now have searches my mother made with their joint account and their financial association on my report so i now have a terrible credit report when i actually have no debt myself. please can someone helo me with where i stand and where i can go from here. i just cant believe this has happened.

leanne82duke

i would contact experian and explain the situation, i have always found them to be very helpful, when i e-mailed them recently they were very quick to reply x

fiscalfool

I would suggest if you are all under the same roof, then Experian will assume that you are financially linked.

GeorgeUK

I found this with equifax - they thought my mother and i had a mortgage!!

You should be able to contact the credit reference agencies to clear up the matter - just inform them of anything on your report which is incorrect. They are in breach of the Data Protection Act if they are processing incorrect data so it is in their interests to get it resolved asap.

I would advise looking at all 3 of the CRA's, just to make sure everything is okay. If they refuse to correct the data, send them a formal complaint before contacting the Information Comissioners Office.

gracie1985

thank you geaorgeuk that has been quite helpful. i am sending my letter of errors off today as there are 22 altogether. i shall see what happens with that but am glad i now know there is someone hgher that can help if they refuse. thanks again.