Hbos is this true????

Professor_Pat_Pending

I think it is a bit of a lottery, ie different creditors seem to react very inconsistently to diferent people.
I am about to embark on a DMP with Payplan, advised by Bank of Scotland (part of HBOS), have spoke to them several times and they have been really supportive, however, they could be totally different when I start the DMP next month I suppose?
MBNA, (who lots of people on here speak well of) have been awful, putting my interest up to 34.9%, refusing to accept token payments or do anything until they speak to Payplan.
So, I think it's impossible to predict how different creditors are gonna react, although in the difficult creditors thread on here recently, Lloyds came out top by quite a way.

ald65

Hbos continued to add interest with us for approx 6 months and then passed us on to In house collections [Blair Olive and Scott] who stopped all interest and have been fine.
good luck

ps it might be worth investigating the debt arrangement scheme, we were unaware of it and entered into a DMP with Payplan which has been great. However I know that creditors have to stop interest on a DAS

Professor_Pat_Pending

PDD, are you paying HBOS 1% of the debt a month? I hear they are quite stringent about this.

pure_dead_dopey

Professor_Pat_Pending wrote: »

PDD, are you paying HBOS 1% of the debt a month? I hear they are quite stringent about this.

Nope, we aren't and he did say that if we paid more they could possibly reduce the interest more and set it up for 12 months instead of three. My whole beef is that they are NOT INTERESTED in what is best for me but what is best for their commission payments. The guy I spoke to asked repeatedly if we could pay extra, I told him repeatedly we were with CCCS and I wasn't abe to but he kept on trying to make me break my agreement, I eventually told him to pack it in as I had made an agreement with CCCS. They never tell you the same thing twice so that makes me not believe a word. It is disgraceful that this mob who are mostly state-owned can be allowed to just treat people who are trying to pay back debt in this way, there should be a published policy for each bank, then you would know what you had to do ( and I know, don't run up the debt in the first place) I know about the DAS and was holding it in reserve if the creditors didn't stop interest, out 22:eek::eek:
we have 18 acceptances, so the overall picture is looking not bad.:o:o:o

Professor_Pat_Pending

I'm sure they will pass it on to a DCA soon.