telephone shopping at sainburys

black_paw

my elderly mum has ask me to find out , and i could not see on there web site ! a friend had local sainsburys number , she rang them and placed a food shop order...they even told her of the bargains..and delivered very quick ...wonder if anyone knows of more info ?? ..could be handy for mum for bits if i am away

DCFC79

black_paw wrote: »

my elderly mum has ask me to find out , and i could not see on there web site ! a friend had local sainsburys number , she rang them and placed a food shop order...they even told her of the bargains..and delivered very quick ...wonder if anyone knows of more info ?? ..could be handy for mum for bits if i am away

i cant say ive heard of anything like that, i think sainsburys are your best bet to ask, call they're customer service number, you sure the person telephoned an order

black_paw

it does sound weird but yes ...stuff was delivered carried to kitchen, and the little group ate it that afternoon....so my mum says ! hope she not gone lala LOL

DCFC79

black_paw wrote: »

it does sound weird but yes ...stuff was delivered carried to kitchen, and the little group ate it that afternoon....so my mum says ! hope she not gone lala LOL

only thing i can suggest is you call Sainsbury's Careline on 0800 636 262

only 2 possibilities i can think of : 1 the service is povided by care workers say or 2: its a service just for that store(but i cant see how people would pay for the shopping unles they paid by cash)

another question is the person who delivered did they have a sainsburys uniform on eg tie, name badge, maybe purple (or orange) fleece or a purple shirt

black_paw

yes did have uniform ..id..and sainsbury lorry ! seeing this lady on Friday and will ask more ! saga continues

black_paw

oh paid on card !

earthmother

I know when Sainsburys home delivery first started, you could order on the phone (my sister worked on the order picking) but I didn't realise you still could. If it is still running, then it's a good idea for those, like your mum, who aren't online but still need the service - just a shame it isn't publicised more.

patchwork_cat

I think Waitrose offer this service.

pullenuk

You can order over the telephone. Obviously its not the quickest way of ordering the food as you would online or even visiting the shop but I have delivered to people where they ordered bulk heavy items over the telephone and we deliver it.

You need to phone the customer careline and they will deal with it all for you, as far as I know they still do it on special requests.

black_paw

thank you ..my mum has the number , but no computer , at 82 this could be real handy for her , when im away..she said her friend of 92 was over joyed at being about to order on phone and have it delivered...as she is unable to get out , they where so help full and even told her the bargains to be had on the items she asked about.

Ironside

Thanks,

Both my Parents are elderly and housebound. My Mum asked me if I could find out if any store offered telephone shopping. She used to do this with ICELAND until the local store closed a couple of years ago.

I sent Sainsburys an email explaining about my elderly Parents situation, that they have access to a phone but not internet, and that they want to order home delivery from Sainsburys.

I asked if the only option is for me to set up an online shop account with their address, and for me to place/pay for the orders.

After 2 days, all I received was a standard email reply with a link to HOW TO SET UP AN ONLINE ACCOUNT.

At present, I use Tesco in my name with their address as an alternative delivery address.

My Mum phones me, tells me what she wants and when, I then do the shop online and pay. My Mum then pays me what the shop came to.

It would be so much easier if my Mum could do this direct by phone to the store - and my Parentas would be happier as they are fiercley independent despite their condition.