We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Mobile phone charger doesn't work.
fotty
Posts: 1 Newbie
I appreiciate this is a small problem, but i bought a mobile phone seven months ago. The charger no longer works, but i can charge the phone still off my laptop.
Carphone warehouse said that their warranty for chargers is only six months, and if it was the phone they would try and fix it. However the Samsung warranty doesn't mention anything about the charger not being included and as they were all bought as part of a set, in the same box, it seems odd that some unspecified parts are not included in the warranty.
What should i do?
Am i likely to get a refund after seven months? (I have recipts etc) I actually just want them to replace the faulty part, as i had expected it to last more than seven months.
Carphone warehouse said that their warranty for chargers is only six months, and if it was the phone they would try and fix it. However the Samsung warranty doesn't mention anything about the charger not being included and as they were all bought as part of a set, in the same box, it seems odd that some unspecified parts are not included in the warranty.
What should i do?
Am i likely to get a refund after seven months? (I have recipts etc) I actually just want them to replace the faulty part, as i had expected it to last more than seven months.
0
Comments
-
You'd not get a refund. And as it's seven months old, you'd have to go to the trouble of proving it was an inherent fault to CPW.
That said, have you tried going direct via Samsung?Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards