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Any options available to me to switch? Is it worth it?
Options

grholden
Posts: 75 Forumite
Hi all,
Not 110% clued up on mortgages here, so apologies if I omit anything below.
We bought our 3bed in December 2007 on a self-cert, interest only, paying about £870pcm for the first two years.
Now that period is over, we have moved onto a tracker in effect (I think!?) whereby we're paying something like 2.5% above the base rate and, hence, our actual payment that we need to make has dropped to something like £404. So, I appreciate we're onto a winner. We're actually paying £800 in every month, so (correct me if I am wrong) we are paying approximately £396 into the house (so paying money in to OWN the house).
This is all great, but I having ridiculous problems with the knuckle-dragging, pathetic service that is : Amber Homeloans. They are THE worst company that I have ever dealt with. For example, it took four letters and about 3 hours on the phone to them to sort out changing my direct debit payment to them - they were extremely reluctant to change it (and, in actual fact, they failed to change it for both January and February, instead coming back with a string of excuses).
I am jealous of those with mortgages with, lets says, more 'professional' companies - I would love to be able to view my account online (as offered by Nationwide and (I assume?) other banks too.
However, I do appreciate that whilst the BOE rate stays as it is, I am doing pretty well!
Just putting the feelers out there. I assume that switching would incur broker / other costs too?
Just thought I'd ask. Thanks for any help / advice you can give.
Gary
Not 110% clued up on mortgages here, so apologies if I omit anything below.
We bought our 3bed in December 2007 on a self-cert, interest only, paying about £870pcm for the first two years.
Now that period is over, we have moved onto a tracker in effect (I think!?) whereby we're paying something like 2.5% above the base rate and, hence, our actual payment that we need to make has dropped to something like £404. So, I appreciate we're onto a winner. We're actually paying £800 in every month, so (correct me if I am wrong) we are paying approximately £396 into the house (so paying money in to OWN the house).
This is all great, but I having ridiculous problems with the knuckle-dragging, pathetic service that is : Amber Homeloans. They are THE worst company that I have ever dealt with. For example, it took four letters and about 3 hours on the phone to them to sort out changing my direct debit payment to them - they were extremely reluctant to change it (and, in actual fact, they failed to change it for both January and February, instead coming back with a string of excuses).
I am jealous of those with mortgages with, lets says, more 'professional' companies - I would love to be able to view my account online (as offered by Nationwide and (I assume?) other banks too.
However, I do appreciate that whilst the BOE rate stays as it is, I am doing pretty well!
Just putting the feelers out there. I assume that switching would incur broker / other costs too?
Just thought I'd ask. Thanks for any help / advice you can give.
Gary
0
Comments
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please note self cert no longer available...so yr income will have to stack up when looking for a new deal.........0
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No worries. Wouldn't need a self-cert now - was self employed back then, am currently training to be a teacher, so come September I can show PAYE.0
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Sorry, I meant to include this in the main post too : what is a reasonable charge for them to hit me with to send out a statement? I'd like one as often as possible, but they're asking for £35 just for a statement (??!?)0
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