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Any options available to me to switch? Is it worth it?

Options
Hi all,

Not 110% clued up on mortgages here, so apologies if I omit anything below.

We bought our 3bed in December 2007 on a self-cert, interest only, paying about £870pcm for the first two years.

Now that period is over, we have moved onto a tracker in effect (I think!?) whereby we're paying something like 2.5% above the base rate and, hence, our actual payment that we need to make has dropped to something like £404. So, I appreciate we're onto a winner. We're actually paying £800 in every month, so (correct me if I am wrong) we are paying approximately £396 into the house (so paying money in to OWN the house).

This is all great, but I having ridiculous problems with the knuckle-dragging, pathetic service that is : Amber Homeloans. They are THE worst company that I have ever dealt with. For example, it took four letters and about 3 hours on the phone to them to sort out changing my direct debit payment to them - they were extremely reluctant to change it (and, in actual fact, they failed to change it for both January and February, instead coming back with a string of excuses).

I am jealous of those with mortgages with, lets says, more 'professional' companies - I would love to be able to view my account online (as offered by Nationwide and (I assume?) other banks too.

However, I do appreciate that whilst the BOE rate stays as it is, I am doing pretty well!

Just putting the feelers out there. I assume that switching would incur broker / other costs too?

Just thought I'd ask. Thanks for any help / advice you can give.

Gary

Comments

  • VIGILANT22
    VIGILANT22 Posts: 2,516 Forumite
    please note self cert no longer available...so yr income will have to stack up when looking for a new deal.........
  • No worries. Wouldn't need a self-cert now - was self employed back then, am currently training to be a teacher, so come September I can show PAYE.
  • Sorry, I meant to include this in the main post too : what is a reasonable charge for them to hit me with to send out a statement? I'd like one as often as possible, but they're asking for £35 just for a statement (??!?)
  • grholden wrote: »
    Sorry, I meant to include this in the main post too : what is a reasonable charge for them to hit me with to send out a statement? I'd like one as often as possible, but they're asking for £35 just for a statement (??!?)

    Just wondered if anyone had any ideas on this?
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