Boots Optician

LuDew

Hi I am new here and would like a bit of advice. I hope I am posting in the right place.

I went for an eyetest at Boots and the staff and service were excellent.

My problem is that last friday (12/02/10) I ordered a pair of glasses and having looked at them again in another store I realise that they don't suit me. I called at lunchtime today to see if I could cancel the order but they said this wasnt possible.

Does anyone know if I might be able to ask to exchange them and pick another more suitable pair when I go to collect them?

Any advice would be appreciated?

eslick

the problem might be that they have already made the lenses and they wouldnt fit another pair. best call them and ask them.

JAG

I think it is too late now. They will have made the glasses, and I don't think they will allow you to exchange them without charging for a new pair.