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Boots Optician
LuDew
Posts: 1 Newbie
Hi I am new here and would like a bit of advice. I hope I am posting in the right place.
I went for an eyetest at Boots and the staff and service were excellent.
My problem is that last friday (12/02/10) I ordered a pair of glasses and having looked at them again in another store I realise that they don't suit me. I called at lunchtime today to see if I could cancel the order but they said this wasnt possible.
Does anyone know if I might be able to ask to exchange them and pick another more suitable pair when I go to collect them?
Any advice would be appreciated?
I went for an eyetest at Boots and the staff and service were excellent.
My problem is that last friday (12/02/10) I ordered a pair of glasses and having looked at them again in another store I realise that they don't suit me. I called at lunchtime today to see if I could cancel the order but they said this wasnt possible.
Does anyone know if I might be able to ask to exchange them and pick another more suitable pair when I go to collect them?
Any advice would be appreciated?
0
Comments
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the problem might be that they have already made the lenses and they wouldnt fit another pair. best call them and ask them.0
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I think it is too late now. They will have made the glasses, and I don't think they will allow you to exchange them without charging for a new pair.0
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