We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Moorcroft Representative

Hello, first post so sorry if this thread is in the right place or my question has been answered before!

I had a personal loan with the Halifax which went into arrears, I got passed over to moorcroft and apart from the usual "can you pay any more" kind of stuff i've had no bother with them.

last year i forgot to make my payment for december and they didn't get one in january. i had been having a tough time at work, i rang them up and they said they needed £x amount paying off, i told them i had no money and that was that.

today a "representative" turned up at my house and left a card, i was out at the time when he called though.

i tried ringing moorcroft up when i got in but they didnt want to know and said i had to deal with the "representative" the card says to contact in 24 hours, so i have until tomorrow morning to decide what to do. it also says that i should pay £40 to "prevent your account possibly being referred for legal proceedings. a deadline has been set for your account to be actioned by 20/02/2010"

im all for paying the money back but right now i'm out of work and i am waiting to find out if i am elligble for JCA, so really, i have no money. i could pay him the £40, but i would rather do it online/over the telephone then hand him the cash.

i'm just not sure what to do really, any ideas?

thanks
«1

Comments

  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi

    First stop speaking to them on the phone.

    Second, their representative has NO legal right to visit you at home, other than with your express permission and at a time that suits you.

    They also have no right to demand payments that are unaffordable.

    How log ago did you take this loan out? I assume you have the default letter?
    If you've have not made a mistake, you've made nothing
  • RAS wrote: »
    Hi

    First stop speaking to them on the phone.

    Second, their representative has NO legal right to visit you at home, other than with your express permission and at a time that suits you.

    They also have no right to demand payments that are unaffordable.

    How log ago did you take this loan out? I assume you have the default letter?

    Hi, thanks for the reply.

    The loan was taken out about 2 years ago, I ended up being made redundant so got passed on to Moorcroft. I was paying £40 a month while out of work (JCA) and I have been paying £100-£160 (They kept asking me to pay more everytime I paid) until Dec. Last year.

    I will have the letter somewhere yes!
  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    it matters whether the loan was taken out before or after April 2007.

    If you can find the default letter, please scan it, minus personal identifiers and we can advise if it is legally complaint.
    If you've have not made a mistake, you've made nothing
  • RAS wrote: »
    it matters whether the loan was taken out before or after April 2007.

    If you can find the default letter, please scan it, minus personal identifiers and we can advise if it is legally complaint.

    hi, i cant post the link to the image because i'm a new member so i will PM you it, the loan was taken out after april 2007!

    thanks
  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ok, but can you also try and send the link to 10past6, who is much more learned on the legality of default letters.
    If you've have not made a mistake, you've made nothing
  • RAS wrote: »
    Ok, but can you also try and send the link to 10past6, who is much more learned on the legality of default letters.

    okay i will do that now, thanks
  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No link in the pm.
    If you've have not made a mistake, you've made nothing
  • hey sorry but i have another question!

    what should i do about the representative calling again tomorrow? on the card it said i should contact him by telephone, text or e-mail. i don't really want him calling again and i would rather deal with moorcroft directly :(
  • 10past6
    10past6 Posts: 4,962 Forumite
    gs1988 wrote: »
    okay i will do that now, thanks
    The Default letter is because you've missed paymets, it's NOT a default letter which gives them the right to commence litigation, also, that default letter is dated 2008, is that the only default letter you have?
    Click here for Martins (MSE) advice on who to contact with Debt Issues - YOU HAVE NO REASON TO USE A FEE PAYING DEBT MANAGEMENT COMPANY- THEY CANNOT DO ANYMORE FOR YOU THAN THOSE LISTED IN MY LINK ABOVE.

    All information given by myself is offered informally and without prejudice - if in doubt seek help from a qualified and insured professional
  • RAS
    RAS Posts: 36,206 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I have to go shortly but if you search for revoking common law right you will find that the representative has no right to enter your property and that once you write revoking their right to acces the property, they cannot even knock on the door.

    If s/he does turn up just tell them to leave and that you will call the police if they do not do so.

    Also tell them that they are breaking OFT Guidelines in debt collection and you will report them.
    If you've have not made a mistake, you've made nothing
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.3K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.