Tree DVD?

seanbrown86

Just found an new online store called Tree DVD (https://www.treedvd.com/), and was wondering if anyones used them before?

From the quick glance they're prices seem average with a few really good prices. But if they're unreliable I'd rather buy DVD's from somewhere else.

EDIT - They're website seems to be bust, on reflection they don't seem so good

fraz41

Website seems fine to me. Your URL link doesn't work 'cause you've got an extra ')' in the link.

I ordered from them a couple of days ago (Kill Bill boxset <£12) and got an email this morning saying the item has been dispatched so as long as it turns up in the next few days I'll be happy.

still_2

i used tree dvd for fathers day. dvd came perfectly, no problems whatsoever. ill use them again.

plumpmouse

I've used them, found delivery slower than some of the other sites but everything else was fine

Wig

I was going to use them but was curious to find on the checkout page an option to select "recorded delivery" very odd indeed

further investigation discovered T&C No 19. reads something like 'Title passes to you upon payment & despatch along with all risks' ALARM BELLS start to ring so I emailed them. It took a while to get a reply to the question - 5 emails from me 3 from them.

They admit they do not guarantee delivery! you would expect them to say 'No we do not guarantee delivery but we would refund if it did not arrive' Which they did not say - at first - and this is not implied in their T&C's No 19. But when I told them I would be reporting them to trading standards - Jersey and on internet message boards, they sent me an email saying they would refund. I have asked them to clear up what they mean in their T&C, I doubt they will. - Edit: confirmed, they refused to clarify what they mean in T&C No19. and they probably won't be changing it

I advise to proceed (if you must) with caution with Treedvd, others are just as cheap - such as Foxy who have in their T&C "title passes to you upon delivery" far more satisfactory.