Diamond heaven

ankspon
ankspon Posts: 2,371 Forumite
edited 10 February 2010 at 4:18PM in Shop but don't drop
Anybody used this company,there jewellery seems reasonably priced.I've read some reviews and they seem ok,just wanted your opinions please http://www.diamond-heaven.co.uk/

Comments

  • Hi there,

    Not sure what kind of thing you are looking for but my other half ordered my engagement ring from zsdiamonds who were really great to deal with. He was unsure of ordering online so we drove all the way to Manchester from Plymouth to check them out and were suitably impressed. Worth having a look at before you decide!
  • Gelberfod
    Gelberfod Posts: 3 Newbie
    edited 21 May 2011 at 12:30PM
    Very Pleased
  • rolloss
    rolloss Posts: 2 Newbie
    edited 11 July 2011 at 12:11PM
    Very Very bad quality ring

    I ordered my ring 15/05 and after 4 days I decided to change my order and put diamond in platinum . On 19/05 I paid additional amount and was told that the waiting time for my ring would start from this day. After 2 weeks (1/06/2011) I contacted them and I was told that my ring would be on time before the 9th of June.

    Unfortunately they failed to fulfill their promise and I received my ring after 4 weeks on 16/06/2011.

    The ring which I received was very very bad quality. There were very deep scratches and marks after file on the metal. Whole surface was mat and the ring has never been polished before.

    Also the IGL Diamond Certificate is different than they show you at their website. I received small id card (credit card size) instead of A4 format size certificate as they advertise and show at DH website.

    On the same day I sent a complaint about the bad quality and asked for an oportunity of sending back because I wanted to get the ring in perfect gloss. Of course they agreed for that but I would have to send back the ring for my own expense and again waiting ages for getting it back. So I gave up and paid for polished at my local jewellery shop .
    The shop assistant was very surprised and said that this ring should never been released to customer because of bad quality handwork.

    Please do not belive in bargains . It was too good to be true. In the neer future I am goin to make GIA Independent Certification to make sure that the diamond is the same as I paid for.
  • I was looking for an engagement ring and the ones I liked on the high street were over my budget. I had really liked one in Ernest Jones, but it was too expensive. After searching on the internet I saw the very same ring on Diamond Heaven, for less than half the price! I was dubious of ordering online especilly after reading some dodgy reviews, however I was pleasently surprised. The ring arrived in perfect condition, I loved it! The only hitch was it took abit longer than promised to be delivered. However, it was worth the wait!
  • Would reccommend these guys for any jewellery purchase. They were friendly helpfull explained everything to me (I was completely clueless to start with) and now I've got a beautiful engagement ring.

    Excited for the holiday and excited to see my girlfriends face when she see's the ring!
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