Barclays

welshangel

I honestly do not know why I bother. Have just been into the bank to see about opening another account for my bills, and to be honest, am beating myself up for bothering.
She did nothing but lay doom on me, and say I wouldn't get this, and wouldn't get that, All I wanted was a basic account for my bills.
She had a go at me for having a credit check on my file, told me that they want their money if i'm planning on going bankrupt..I'M NOT!

I know I can handle this, and sort things out now I am looking at it, but she was having none of it. Was really blunt despite me telling her I had no intention of going bankrupt, or running out on any debt. Told me I am living beyond my means, which I am not. I stay within the OD. I know it is not ideal, and of course I would pay it off if possible, but I had a very bad last 6 months which has made things look worse that it is.

I was supporting 3 adults on my wage for 3 months, (not through choice) all this whilst I was off sick.
I am getting myself back on my feet, and looking at my debts with the view to addressing them.
Why is there always someone there to knock you back down. I cried in front of this woman. How dare she make me cry.

I am so upset now, I really don't know what to do. I am so very close to saying f*** it all, but then I know there will be someone else having to pick up the pieces. The more you want to sort something out the more there are blocks.

TimothyClaypole

From my recent experience Barclays are a waste of time.

The branch staff just look at you like dirt while being unable to do anything that counts as help - one of whom I worked with for 15 years in a different job/company... :mad:

chivers1977

You need to make a complaint about the behaviour of the personal banker. That is not acceptable. You are entitled to open a basic bank account and should not be judgged.

http://www.bank.barclays.co.uk/ContactUs/Howtocomplain/P1242558122337

Her manager would not be happy to hear of the experience that you have had

welshangel

Thank you guys, I thought I was being touchy and a baby, but this has really helped. I will send a complaint. Thank you.

I will carry on without them, and stuff it, as soon as I am finished paying off the OD with them, I shall move banks completely!

Butti

Welshangel,

Everyone has the right to be treated with respect. You aren't a student in 1970 and it's not personally this woman's money, go on, you drag Barclays into the 21st century!

B

yellowduck_2

You should complain, this is dreadful behaviour.

ald65

nobody has the right to upset you like that, hang in there.She is the one with the problem if she is being so unpleasant

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Oneday77

Can I just say I hate F%&$ing bankers. If it wasn't for their bonuses, would so many people be offered\coerced\manipulted\forced into so much debt. Please choose the stregth of the debt options for yourself.

I know no-one ever holds a gun to our heads to get credit but why did they make it all so easy. Then as soon as you wan't a service that gains the assistant no brownie points with the bank they don't care.

welshangel

I have sent off a complaint today, but to be honest, not really expecting anything back from them rather than 'we can only apologise blah di blah!'
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