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Minimum payment

Hi

A friend of mine has an account with very.She pays the minimum payment each month.

Last month she missed the due date by a few days but has now paid the arrears.

This months statement they have added the £12 default charge onto the minimum payment that is due.So her minimum payment this month is about an extra £10.

Are they allowed to add default charges onto a minimum payment.?

Comments

  • budget_2
    budget_2 Posts: 62 Forumite
    I am almost certain this is correct it has happened to me on occassions, your friend could speck to the company but if she also reads the small print on the back of her statement it should say.

    hope this is of some help
  • Oneday77
    Oneday77 Posts: 1,242 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    In short yes.
    The T&Cs will say that if a due payment is late it will be liable to a charge. This is standard in all credit accounts. It doesn't matter if your paying minimums or full each month either.
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  • budget_2
    budget_2 Posts: 62 Forumite
    thanks for that oneday77 i thought i was right but wasn't sure.
  • is this is the first time it has happend she could phone them up and see if they will refund the charge as a a goodwill gesture ...say it was an oversight forgot to pay ..

    .but it clearly states they can charge id payment isn't recieved before due date think its 4 for bank /card payments & 7 days for cheques /postal orders
  • WASHER
    WASHER Posts: 1,347 Forumite
    The actual words are "you may be charge a late payment fee".

    Phone them or better still write to them and tell them it was an oversight, and set up a direct debit at the same time to avoid this happening again.
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As above they might waive the charge for a first offence, but i would address the concern of making minimum payments (if possible)... They take many many years to pay off.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
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