Unwittingly broke rules .................

dacouch

http://www.citizensadvice.org.uk/press_20090812

muckle_dunt

I did not serve my friend(I am fully aware you do not serve family or friends - this is standard retail practice) she was served by another person and whilst I spoke to her I remembered the unwanted voucher and innocently gave it to her - it was given to her in good faith as I was unaware I was in breach of any security rules.

I did not have a companion at the investigatory hearing because I had no idea why I was there ! A good friend who worked at the other store was with me for the next meeting

lisamummytoarchieplusbump

muckle_dunt wrote: »

I did not serve my friend(I am fully aware you do not serve family or friends - this is standard retail practice) she was served by another person and whilst I spoke to her I remembered the unwanted voucher and innocently gave it to her - it was given to her in good faith as I was unaware I was in breach of any security rules.

I did not have a companion at the investigatory hearing because I had no idea why I was there ! A good friend who worked at the other store was with me for the next meeting

oh i work for boots and have given a voucher to the next person in the que as the customer refused it and said give it to someone else. i have worked there 2 months only 1 day a week but havent been told not to do that.

think i better get reading the staff handbook

DCFC79

OP you telling me boots(if they are the employer) didnt train you properly and let you losse on the shop floor

DVardysShadow

Usually_Angry wrote: »

I for one will be avoiding Boots if it treats its staff like this.

It is only a guess on my part. I believe they do use civil recovery, and I hung the idea out for the OP to bite. She hasn't, which is fair enough.