Probably a very stupid coupon question

specialhat

When you talk of the coupons which you redeem in supermarkets, are you referring to coupons you clip out of magazines and print off the internet? Do they not have to be for the product they are supposed to be for? ???

Highland_Lass_2

When you talk of the coupons which you redeem in supermarkets, are you referring to coupons you clip out of magazines and print off the internet? Do they not have to be for the product they are supposed to be for?  ???

Yes it's the coupons from magazines etc. Different stores seem to have different rules but Tesco & Asda do take them without buying the product. A lot depends of the check-out operator also. I'm sure some of the others on MSE are a lot more qualified than me so they'll no doubt post and keep you right.

Tim_L

Depends on the supermarket and to some extent the operator (the best are the dopey looking young lads).

Sainsbury's have a very strict policy, others (Tesco, Asda) are less so. In the past it was relatively easy to get a large number of coupons through the checkouts - I did £10 a week on about a £60 spend - but it does now appear that the policy is tightening up, possibly in response to the the large scale use of Internet coupons via the mailing from this site (which goes out to 100,000 people!).

specialhat

Thanks for your quick replies! I shop in Tesco so I'm going to get a-clipping.

Highland_Lass_2

I didn't know about Sainsbury's strict policy. I was away for the day last Monday and bought a few bits & pieces in Sainsburys. Handed over 5 x £1 vouchers (all the same - manufacturers and not internet) and he took them all. This was off a shop of £10.43 so I did really well.

Tim_L

There's a list of all the policies at the https://www.rpoints.com forum on coupons. These were as of a month or two ago though, and policies do change - there are usually some get out clauses too about local managers having discretion.

But the checkout operator is always the key factor. Even when Tescos had a lax policy, middle aged women seemed always to take it upon themselves to invent some bizarre set of rules for themselves.

specialhat

Stupid question #2:

It seems to be just online vouchers on this site: I gather you can't use these instore? :-[

AnT2nY

I Hope This Clears It Up For You... Taken Directly From Anther Post On The Online Discount Section...

Quote:Lawnmower Man
Regular MoneySaver

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Replies From Those Supermarkets That Could Actually Be Bothered To Reply

ASDA

Thank you for your e-mail.

In response to your query we do except coupons whether you purchase the item that the coupon has been printed for or not.

However there are a couple of restrictions. If a coupon specifically states it is only valid at a specific store (which is not ASDA) we cannot accept the coupon. Coupons or vouchers from the ASDA magazine can only be used when the product is purchased. It is also up to the stores discretion how many coupons they except per shop.

On the subject of loyalty cards there are currently no plans for ASDA to introduce this type of marketing tool. The cost of running a loyalty card scheme would inevitably push up the prices of products we sell instore. Whilst we did trial a loyalty cards in some of our stores our customer focus groups showed us that customers prefer "Pounds in their pockets, not points on their cards"

I hope this information is helpful to you.

Kind Regards. Fiona Alcock ASDA Customer Relations


COOP

Thank you for your e mail regarding coupons. Firstly my apologies for the delay in responding and I hope the following will answer your enquiry.

Co-op will honour all original Suppliers coupons/vouchers that appear in National Press - not photocopies, on pack or part of a leaflet. Unfortunately we would not accept coupons/vouchers that have been printed off from the internet.

Hope this helps and if I can be of any further assistance please do not hesitate to contact me.

Regards Brian Moses Customer Relations - The Co-operative Group


TESCO

Thank you for your e-mail.

In regard to your main query you do not need to purchase the product in order to use the coupon.

Unfortunately we do not accept any other competitors vouchers apart from there conditional spend ones ie - £50 get £5 off. You are totally correct that our magazine vouchers have to be redeemed against the actual product.

Kind Regards Samantha Bell Customer Service Manager


SPAR

Thank you for your email.

Unfortunately we do not have a universal answer for your query. SPAR in the UK is made up of six regional distribution centres, details of which can be found in the Links section of the website.
Therefore the answer to your question could be different depending on the area you live in the UK. Please contact our RDC for your area by finding your area on our map in the Links section of our website or if you wish to reply to my email with the area you live in, I can forward you their address details.

Kind Regards Sarah Healy


ICELAND

Thank you for your enquiry.
Whilst shopping at an Iceland store it is the discression of the
individual
store as to whether they accept theses vouchers/coupons.

If you are using the home shopping facility (?) I can request one of
their
customer care advisors to e-mail you with their policy.

regards

DeborahMartin


SAFEWAY

Thank you for your recent enquiry.

I can confirm that Safeway policy regarding the acceptance of coupons, including Internet coupons, is as follows.

We accept valid date suppliers’ coupons for the purpose of merchandise, provided, that Safeway offer product from the named supplier.

A customer may redeem no more than six identical coupons from one supplier, unless he or she is actually purchasing the named product in quantities in excess of 6.

Coupons are not exchanged for cash. The total value of coupons redeemed must not exceed the value of the bill.

I trust that this information is helpful to you. Thank you for taking the time to contact us.

Kind regards



Hayley
Customer Service Department


SAINSBURY

Thankyou for your e-mail.

In answer to your question relating to the redemption of coupons\ vouchers, they have to be redeemed against the relevant product stated.

However, when redeeming internet vouchers ,( STY ) it is one per transaction relating to the spend required stated on the voucher.

Hope this is of some help.

Kind regards, Susan Shaw Sainsbury's Customer Services


BUDGENS

Thank you for your email.
We only accept coupons for items that have been purchased and that are sold in our stores.
I hope this information is helpful.
Yours sincerely,
Joy Newham
Customer Services Manager

Somerfields

Mr Witterick.
Please accept my sincere apologies for the delay in
your
response i have been in contact with our Coupons Department who has
advised
the following
"Mr.Witterick would have to purchase the item that the coupon relates
to and
cannot redeem it against other types or other manufacturers products."

I hope this is of some use to you.



Morrisons and Kwiksave just would not reply

Hope this is of some help.

Cheers.

LM



This is from lawn mower man on another thread!

SAFEWAY

Thank you for your recent enquiry.

I can confirm that Safeway policy regarding the acceptance of coupons, including Internet coupons, is as follows.

We accept valid date suppliers’ coupons for the purpose of merchandise, provided, that Safeway offer product from the named supplier.

A customer may redeem no more than six identical coupons from one supplier, unless he or she is actually purchasing the named product in quantities in excess of 6.

Coupons are not exchanged for cash. The total value of coupons redeemed must not exceed the value of the bill.

I trust that this information is helpful to you. Thank you for taking the time to contact us.



this still doesnt make it clear that you can redeem the coupon on goods you dont actually buy does it

I e mailed tesco and aske the following

would you please tell me if

A I must purchase the Item if the coupon is not from a tesco leaflet or
book

B can I use downloaded from the Internet coupons

C can I use for instance, a farmfoods "spend £50 get £5 off " In tescos as ive
been told

D will I be embarrassed again if I try to use coupons from the internet in
Inverness Tescos again


thank you

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to which they replied


On investigating this matter I was unable to locate any online coupons that
customers can download to use in store, there fore I would suggest that
coupons that are available online are purely for use on Tesco.com and not
with in a Tesco store.

Should you have a money off coupon for a product, providing Tesco stocks
that product you can use the coupon with out buying that particular product,
however if you have 5 of the same product coupon and you would like to use
these all in the one shop you would have to buy 5 of the product that is
specified on the coupon in order to qualify.

Farmfodds coupons are not accepted in Tesco stores or on Tesco.com, the only
coupons that Tesco accept are Tesco coupons, sainsbury and safeways.

Should you require any further assistance please do not hesitate to contact
us.


Kind regards

David Docherty
Customer Service Manager

If you wish to contact us please click on one of the following links.

UK customers - http://www.tesco.com/contact.htm
Republic of Ireland customers - http://www.tesco.ie/contact.htm


so I would suggest you print that off and stand your ground when presenting coupons in tescos


I doubt if those scanned ones are going to work without a fight thoughj

nice to know we can use safeways and sainsbury ones in there though isnt it

Sorry For Such A BIG Reply But i thought it would clear up your first Question