External hdd Buffalo ministation - 320Gb £24

carrie123

They have as last admitted the mistake - here is the reply to an online query.


Dear Carrie ******,


Thanks for your recent order, which has been cancelled.

We try to make sure all our website prices are correct. Unfortunately however, mistakes do sometimes occur. At the time your order was placed the price of the item was incorrectly listed

The only money we took was £3.95 for the postage and packing, which has now been refunded.

We look forward to seeing you online again soon. (I don't think so... :rotfl:)


Carrie.

[Deleted User]

!!!!!!. Same for me. Cancelled but no email. Better check they aint taken postage...

Bulwer

DuWolf wrote: »

They sent me a letter confirming a delivery date, took the cash , then waited 3 days before refunding my bank the amount they deducted without so much as an apologetic email or explanation. Then to add insult to injury I find they refunded the cost of the product but not the delivery charge, I had to phone to get that back.

Disgusting Service...

Exactly the same here - just sent them a stinking email and they would be well advised to give me the money back within a week as I am feeling litigous over this.

dunkerz

After writing to them, I've received the email below:


Dear ***,

Further to your recent order for the Buffalo ministation - 320Gb, catalogue number PH646, I am writing to advise you that this item was incorrectly priced on our website at £24. The correct price of the item is £79.

As a result of this error, we have cancelled your order for the item in accordance with clause 3 of our website terms and conditions.

As a way of apologising for the inconvenience we would like to offer you 10% off the correct price of the item, simply quote XV018 when you place your order for the Buffalo ministation before 31st January 2010.

Please accept our apologies for any disappointment this error may have caused you.

Yours sincerely

Claire Dawson
Customer Manager


£79 - 10%? Get bent.

[Deleted User]

I got that email now as well. !!!!!!.

georgemac_2

I also got the same email - 10% off £79 - no thanks - Tesco still have 320 gbyte Iomega 2.5" drives on the shelf for £45, showing £60 online but these were still £45 in my local tesco yesterday