Help! - 1st letter from a debt company

ronn1e

Hi, I was hoping someone could help, I am new to this.
Last week I received a letter from capQuest requesting the payment of a debt they have bought from HSBC, and requiring I contact them by next week otherwise they will start legal proceedings with a company called H L Legal.
This is the first I have heard of or from them, and I am confused given I have not had dealings with HSBC since 2004/5. I had a student account with them and took a loan they offered me to repay my overdraft in Autumn 2003. I made repayments for a year before defaulting because of unemployment - however, I was under the impression the insurance I took out would cover this!!
Anyway, I have not heard from HSBC since, and I am very confused.
Should I take capQuest's word for it that this is my debt and I owe this money, and if so accept the amount of the debt they have quoted - I don't see where they have got their figure from?
I am conscious of how quickly they want me to contact them before starting legal procedures, but I have held off because I understand this would be an admission of the debt?!
From reading forums I understand the company likes to try its luck. With this in mind, if I ignore the letter I have received will they write further with proof of the debt if they believe it to be mine?
Please help, any advice is appreciated. I am especially confused as I can't understand why I am hearing about this now, when I thought insurances had taken care of this a long time ago!
Many thanks

dan77_2

Im no expert like others here but Capquest often use the threat of court action in the first letter it very rarely happens. I have only had 2 companies pursue a CCJ with me and I have to say that they were my fault by admitting the debt arranging to pay then failing too.

Ask Capquest to prove the debt, using the template letters on this forum, but whatever you do don't acknowledge the debt until they have at least proved it is yours.