Online Tesco clubcard points

safesound

I've just had my first ever tesco delivery from ordering online, and it all went swimmingly but the order confirmation sheet states I got Y points for my order but they havent been added when I checked online.
Does anyone know how long it takes to update or should it already be showing?

windym_2

I find online points a great deal of hassle.

If you email tesco customer services after a week or so, they will just tell you that they will be added to the next mailing. (by which time you have forgotten).

I try and keep a log of my extra points and then nearing the end of the points quarter, I write to Tesco (freepost) and get a response which usually says my points will be added that week.

Only once have I had to chase up the letter and that was by email to the girl that wrote to me, so all was easy to sort.

Write to
Tesco Clubcard
FREEPOST Tesco SCO5043
Dundee DD2 9XU
giving full details of clubcard number, voucher code and order number.

skylight

Depends what you ordered.

Grocery shopping points normally arrive in a few days - everything else at statement time