We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

'Limited or no connectivity'?

gwen80
gwen80 Posts: 2,255 Forumite
Part of the Furniture Combo Breaker
in Techie Stuff
Hi

I've just been setting up a Dell desktop for my Mum. It doesn't have wireless on it, so I purchased a wireless dongle from play.com. I have installed that and plugged it in. She has Plusnet broadband, which I can access wirelessly with my laptop just fine, but her desktop is saying it has 'limited or no connectivity'... Does anybody have any ideas how I can fix this or how I might find out what the issue is? Sorry, not very technological at all :o

Thanks

Gwen
Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
«134

Comments

  • Sparhawke
    Sparhawke Posts: 1,420 Forumite
    Have you tried setting up the driver install disk?

    From what you say about your laptop having no problems it is obviously not the hardware, unless you have the wiring set up properly which only leaves the software, or your firewall :)
    "Don't blink. Blink and you're dead. They are fast. Faster than you can believe. Don't turn your back. Don't look away. And don't blink. Good Luck" - The Doctor.
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    I put the disk for the wireless USB in the CD drive and followed the instructions, which didn't seem great admittedly.
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • Sparhawke
    Sparhawke Posts: 1,420 Forumite
    What router/modem/hub do you have and what dongle did you use?

    I don't know the problem specifically but will search for others with issues...
    "Don't blink. Blink and you're dead. They are fast. Faster than you can believe. Don't turn your back. Don't look away. And don't blink. Good Luck" - The Doctor.
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    It's the router Mum got with Plusnet, I'll just look it up.

    The wireless USB I ordered is an LM Technologies Wi-Fi Wireless 802.11G USB Adaptor - sorry I can't do links, but I got it from play.com.

    Thanks

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • gwen80
    gwen80 Posts: 2,255 Forumite
    Part of the Furniture Combo Breaker
    It's a Thomson Gateway router.

    Thanks

    Gwen
    Though no one can go back and make a brand new start, anyone can start from now and make a brand new ending
  • Sparhawke
    Sparhawke Posts: 1,420 Forumite
    I cannot find anything specific that could help you sorry (keep ending up with either amazon or a so called help website stuffed with nothing but adverts) but you are probably best going to a dedicated forum such as http://forums.computeractive.co.uk/, it is one of Englands top computer magazines websites and surely they will know what they are talking about :)

    Sorry :/
    "Don't blink. Blink and you're dead. They are fast. Faster than you can believe. Don't turn your back. Don't look away. And don't blink. Good Luck" - The Doctor.
  • Donnie
    Donnie Posts: 9,862 Forumite
    Are you using Wireless Zero Configuration in order to connect or the wireless USB adaptor software? Which OS are you using? Which Service Pack?
  • sainikudu
    sainikudu Posts: 4 Newbie
    very good post...thank you very much
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    do you have a security passphase that you have to enter to connect to the network?

    if yes, then make sure you enter it exactly as seen (eg. the code is CaSe SeNsItIvE, enter it like that then you should be able to connect)
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    you possibly need to set a static IP on the desktop, this is very easy, but it does involve knowing both the router make + model (IP range) and the operating system
    Utinam logica falsa tuam philosophiam totam suffodiant.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture