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Need a refund but have lost my card

bb69 · 2010-01-01 18:20:44

Hi all Happy New Year! Just want some advice please.. Bought some items from warehouse in Debenhams (for me) but would like a refund as they were unsuitable. I have somehow lost my Debenhams card.. it may take up to 14 days for a new one, by which time I will be approx 7 days outside the 28 days refund policy. (I have…

Comments

bb69 Posts: 1,748 Forumite

7 January 2010 at 7:11PM

Hi everyone
Just a quick update - called and spoke to the manager today, she said no problem just bring my new card in with proof (card documents that its new) and she will refund.. she took the details of what I had purchased and said she will put it in the communication book. yay!
Thanks for all the advice...

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