when ordering a grabbit print off your invoice

COOLTRIKERCHICK

ok just a word to let people know littlewoods are not honouring the £15 off your first spend over £25:rolleyes: code on discounted goods.

as soon as i mentioned i had a print out of them accepting the code and saying how much money they are taking out of my account, they back peddled and said that they wanted a copy of it.

I then said that they should have a copy ot it.....lol... and then they said it was their internet department that would deal with it, i am waiting for them to phone me back...

so basically allways print out copies of the order....

Looks as htough littlewoods dont like honouring codes even if you are entitled to them..

COOLTRIKERCHICK

update...... well they phoned me back, and said due to me having a print out of the invoice they GOT TO honour it, so they are re-enbursing me the £15:D

so please make sure when you are at the check out and the order is finalised print out the invoice, as this is your only evidence ...lol...

[Deleted User]

or if like me your copier is knackered just email a copy to yourself.

COOLTRIKERCHICK

woodbine wrote: »

or if like me your copier is knackered just email a copy to yourself.

good idea...:T

cheekypepe

I had the same problem with Argos Additions last year with a £30.00 discount - as soon as i said i had a copy they backed down!

COOLTRIKERCHICK

cheekypepe wrote: »

I had the same problem with Argos Additions last year with a £30.00 discount - as soon as i said i had a copy they backed down!

they are playing on the odds that people do not print out the invoice, and to be honest i never used to, i dont why i even printed that one out to be honest..... but it was meant to be...

cupcake23

I always print screen my orders

Tulip

My confirmation of any orders come by e-mail and I just place it in the drafts part of my e-mail to refer to if nessary

fly_dragon_fly

yea i always save the email of the order into a folder called important things so when something like that happens and its important i dont lose money i know where it is

AHaneefah

I ordered something from HP, they sent me an e-mail saying the order had been accepted and they took the payment 5 days later only to cancel the order today.

See here (you'll have to copy and paste it because I am not allowed to post links yet).

forums.moneysavingexpert.com/showthread.html?t=2172187

Anyone know if they are within their rights to do this?

Tulip

AHaneefah wrote: »

I ordered something from HP, they sent me an e-mail saying the order had been accepted and they took the payment 5 days later only to cancel the order today.

See here (you'll have to copy and paste it because I am not allowed to post links yet).

forums.moneysavingexpert.com/showthread.html?t=2172187

Anyone know if they are within their rights to do this?

forums.moneysavingexpert.com/showthread.html?t=2172187