Renault Dealerships

maguim

Anyone know any local dealerships which might provide a FREE courtesy car. Wife's Renault has a problem with dashboard apparently draining battery and although car is outside warranty Renault have said that they may contribute to cost of repair (ex diagnostic check at £60/£80!!! + at least £100 for replacement dash) to have it repaired. Apparently some of the dealerships do not offer "courtesy cars" any longer but can offer to provide a cheap rental vehicle!!!??? Obviously I am reluctant to pay any more for what is after all a manufacturing fault (Renault's own admission) which has apparently been an issue in other vehicles. Anyone else had any issues with dashboard going blank or causing battery to drain?

korny88

Which area you in?

tightasaduck's

maguim wrote: »

Anyone know any local dealerships which might provide a FREE courtesy car. Wife's Renault has a problem with dashboard apparently draining battery and although car is outside warranty Renault have said that they may contribute to cost of repair (ex diagnostic check at £60/£80!!! + at least £100 for replacement dash) to have it repaired. Apparently some of the dealerships do not offer "courtesy cars" any longer but can offer to provide a cheap rental vehicle!!!??? Obviously I am reluctant to pay any more for what is after all a manufacturing fault (Renault's own admission) which has apparently been an issue in other vehicles. Anyone else had any issues with dashboard going blank or causing battery to drain?

Is it a Scenic? Check here:

http://www.bbc.co.uk/blogs/watchdog/2009/10/renault_get_lost_on_a_scenic_r.html

Fight Renault via the dealership every inch of the way and as it is a manufacturing fault and not 'wear and tear' moving parts, it should last the life of the car.

Artytarty

Is it an Espace by any chance?
We had battery draining issues, it eventually turned out that there was a batch of faulty radios installed that were doing it.
I think there was a manufacturers recall, we had the radio disconnected for ages before they installed another one.
Charles Hurst renault in Newtownards do our work. I dont know if they provide a free courtesy car though. Sorry, I think they might but you have to pay £40 or so for the change of insurance and it wasnt worth the hassle for us.

maguim

Thanks guys. It's a Scenic and dealership can now provide a courtesy car but we have to pay £10p/day for insurance. That's on top of the diagnostics check and cost of replacement.

Bigcammy

Why do you have to pay £10 a day for insurance? Can you not just let your own insurance company know and get it covered that way?

Artytarty

There is a fee to transfer the insurance to a different car,I think that was £40.

Bigcammy

I'd argue that point. I'm with Direct Line and there's no fee specifically for changing, only if there's a big difference in insurance groups. The only firm that ever charged me to put a courtesy car on temporarily was Elephant and that was £15. If they argue, take your business somewhere else next time!