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Advice Please A. R.R.S.E Cashback

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Firstly I apologise if this is in the wrong place.

I would like to know if anyone has had dealings with the above. I opened a cashback account a few wks ago and used it to go through and buy £2100 worth of flights through Skyscanner. Expecting approx £80 cashback. I did everything correctly as I was not going to compromise this amount of money. So I go back few days later and no mention of it tracked. So I sent an email.. No reply .. Few weeks later send another. Again no reply. Have logged into my account and it has now tracked at a massive 12p!! Anyone know this company and if they are any good. The website seemed pretty good ??

Thanks in advance

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