Help, please, Pay problems, any advice

bcmalba2

Hi, i've been a browser for a while, very interesting website, extremely helpful.

Need some help, up !!!! creek, no paddle as it were

I work for a services company, they do cleaning and catering

I was doing cleaning whilst I am at college as its night work and fits around my schedule for which I get payed fortnightly by cheque, no problems here, last paid on the Fourth of December.

Last week I agreed to do some catering, so the company took me in for training, all well and good

Here is the problem. Today I was due to get paid, the pay never arrived, everyone else did. I called the Manager and he said that since I'm doing catering I now get paid monthly:mad:, no warning - if there had have been I would have said no to the catering. Bearing in mind my two catering shifts were canceled anyway, I shall now get paid on the 2nd of January.

Plan is to visit citizens advice tomorrow as well as go to another company for work.

Surely they aren't legally allowed to do this? Its christmas, I live paycheque to paycheque(through my own stupidity when I was younger)

Any help or advice would be great, thanks, Dave

Mudd14

First of al do you have a contract which states when you will be paid?

Secondly how long have you worked there being paid fortnightly?

Thirdly do all the other people doing catering get paid monthly?

dawnybabes

Could you not just tell the manager you didn't realise this and ask if they can raise a cheque for the money owed ?

bcmalba2

Mudd14 wrote: »

First of al do you have a contract which states when you will be paid?

Secondly how long have you worked there being paid fortnightly?

Thirdly do all the other people doing catering get paid monthly?

No contract however since I started about two years ago I have been on fortnightly pay.

I was told by management last night when I called up about not receiving wages that they do, I haven't worked with anyone from the catering side as the sectors are kept separate.

dawnybabes wrote: »

Could you not just tell the manager you didn't realise this and ask if they can raise a cheque for the money owed ?

I have, he said his hands are tied and theres nothing he can do

anamenottaken

bcmalba2 wrote: »

No contract however since I started about two years ago I have been on fortnightly pay.
. . .
[about asking manager] I have, he said his hands are tied and theres nothing he can do

You have a contract - it doesn't have to be something you sign, but, given your length of service, you should have been supplied with details in writing.

If they have not given you anything in writing then, by custom, you are paid fortnightly and that is what they should do.

If your manager says he cannot doing anything, go higher or sideways to HR.

If you really do not have your conditions of employment in writing, remind them that these details are required to be supplied - things like holidays, how your pay is calculated and so on.

bcmalba2

anamenottaken wrote: »

You have a contract - it doesn't have to be something you sign, but, given your length of service, you should have been supplied with details in writing.

If they have not given you anything in writing then, by custom, you are paid fortnightly and that is what they should do.

If your manager says he cannot doing anything, go higher or sideways to HR.

If you really do not have your conditions of employment in writing, remind them that these details are required to be supplied - things like holidays, how your pay is calculated and so on.

Nothing I have in writing I know I should have been given something

The manager, hr and higher are the same five people, they all sit in an office together all day and are so far up each others bottoms that going there would not help.

I will get onto them to see if I can get those details in writing, I haven't had a paid holiday since I started, are these a right too?

anamenottaken

bcmalba2 wrote: »

Nothing I have in writing I know I should have been given something

The manager, hr and higher are the same five people, they all sit in an office together all day and are so far up each others bottoms that going there would not help.

I will get onto them to see if I can get those details in writing, I haven't had a paid holiday since I started, are these a right too?

Since 1 April this year, your have been entitled to 5.6 weeks paid holiday in a year. There was a lower minimum before that and all the time you have been employed you were entitled to paid holiday.

If the company is so small (five people apparently running the show but all in one room), then I'm surprised they actually have someone dedicated to HR. However that person (and each of the others) needs to take their responsibilities seriously and behave lawfully.

Do they count you as "casual" staff?

bcmalba2

anamenottaken wrote: »

Since 1 April this year, your have been entitled to 5.6 weeks paid holiday in a year. There was a lower minimum before that and all the time you have been employed you were entitled to paid holiday.

If the company is so small (five people apparently running the show but all in one room), then I'm surprised they actually have someone dedicated to HR. However that person (and each of the others) needs to take their responsibilities seriously and behave lawfully.

Do they count you as "casual" staff?

Cheers for that, I work part time would this affect the amount of holiday paid time I can take? and how much could I expect to get? The average per week, or less?

If they refuse and say I should have taken it earlier in the year(this really wouldnt surprise me) what do I do?

Because I could take the holiday pay and find work elsewhere

I work for them 3 to 5 times a week and have done for these two years, how would being counted as casual labour affect it?

jazabelle

Your paid holiday will be pro-rated depending on your hours.

Casual labour is usually as and when, not a set hours. It would be in your contract - but if you don't have a contract, I'm not sure.

bcmalba2

jazabelle wrote: »

Your paid holiday will be pro-rated depending on your hours.

Casual labour is usually as and when, not a set hours. It would be in your contract - but if you don't have a contract, I'm not sure.

Thanks, it sounds like casual labour, there are no set hours, they text the shifts for the week and we go to them

dawnybabes

Even casual workers are entitled to paid holidays.