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Laptop that won't switch on

SMC_2
SMC_2 Posts: 780 Forumite
Part of the Furniture 500 Posts
Anyone had to deal with a laptop that won't switch on?

It is not mine, some I know was using their Dell Inspiron and it just switched off and won't turn on. No lights are showing when the power cable is in. Even without the cable it won't switch on and the battery has charge in it.

Any ideas what problem is?

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    try it without the battery in

    otherwiase it sounds like a motherboard fault

    is it still under warranty ??
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  • SMC_2
    SMC_2 Posts: 780 Forumite
    Part of the Furniture 500 Posts
    Oh right I will have them try that, don't think it is under warranty now.
  • bigfoot125
    bigfoot125 Posts: 574 Forumite
    sounds like the same fault as mine,i have tried 2 places for different opinions to repair,neither could fic it,suggested put it on ebay to sell the screen etc for parts.

    The motherboard price quoted by Dell is around £300!!!!!
  • Seraphim
    Seraphim Posts: 246 Forumite
    Does the battery have a power meter on it? If you take the battery out, some have a button on the udnerside which shows you the charge in the battery.

    When you plug the adapter in, are any lights showing on the front of the laptop? Supposedly, when you plug the adapter in, unless there is a MoBo or adapter fault, a light should show on the front of the laptop (this is what Dell technical support told me, but I'm taking with a pinch of salt because I've seen a couple which work fine, but this doesn't happen).

    The other thing to do is to take out every "extra" from the laptop - extra RAM (unscrew from underneath the laptop), take it out of the docking station, take out wireless card (may have to undo it from underneath the laptop), CD-rom (if you can) etc. Take out the battery and press the power button a couple of times to discharge any static. Plug the mains adapter in and then try booting. If it does boot, put the extras back one at a time until you find the one which was causing the problems (it could just be a loose connection).
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