BT tried to do me out of £224 quiid!

carlih1

Hi

Some of you may remembeer i postd a while ago about a BT account that hadn't been closed at my old address, even though they provide my service for this address (well they did).

After an exorbitant amount of emails telephone calls and letters they finally sent me a revised bill for £10.40!!!!

Slight bit of difference i wonder how many people would have paid it.

Anyway they still managed to send it to my old address, good thing the people that live ther don't miond dropping off my mail.

Carli

lynzpower

You might want to ask for compensation for this. It was in Martins chat tips about how many people have had compo from BT and others fro the sheer time wasting phone bill wasting and so on from thier incompetence

Well as they say in the north east Shy bairns get nowt gotta be worth a shot :T

carlih1

Ooh, that might be worth doing, you would have thought as trainee solicitor i would have done this, do you know how people went about it, just send an abosultely disgusted letter?
Carli x

lynzpower

ooh I think it might be in the vent thread, Im not too sure I deleted the chat tips

southernscouser

I'm sorry but I couldn't help laugh that after all that they still sent your bill to the wrong address! :rotfl:

Thank god they aren't surgeons eh? :rolleyes:

carlih1

I know SS pathetic!

Lynzpower, thanx for your help

c x

bikerqueen

i closed my account in my student halls and they didnt close it, chased me for 900 quid! took ages, and getting OFTEL (as was) involved to get it sorted!