has anyone ever used surfdome.com?

seems OK but am wary of new sites.
has anyone used this site?
sieze the carp

Comments

  • catch22
    catch22 Posts: 540 Forumite
    Part of the Furniture
    I've used them and there was no problem. The following code gives 10% off MVC10.
    catch22
  • missymugwump
    missymugwump Posts: 1,171 Forumite
    Thank you just ordered a watch for daughter for xmas was about to buy on amazon then saw your post
    You saved me £6 :money:
    "Very funny, Scotty. Now beam down my clothes." :cool:


    All truth goes through three stages. First, it is ridiculed. Then, it is violently opposed. Finally, it is accepted as self-evident.
  • I have recently bought some items from Surfdome and was not entirely happy with the quality of the products bought. I sent them back 1st class for a refund. The same day I had returned another package to another retailer (simplyscuba) for an exchange.The following day I received an email from simplyscuba saying they had received my package and were about to do the exchange and the goods were despatched the following day. However, I am yet to hear from Surfdome and this is now 9 days later. I have bought loads of items over the net and have yet to be let down by either the retailer or the courier/postal services. The value of these items I bought from Surfdome amounts to around £200. I'm hoping they aren't a dishonest firm. I'll report back if I ever receive my refund.
  • I rang these guys up for advice on a laptop bag, and found them to be very helpful and spent ages on the phone trying to find one that would be suitable for step-daughter as she has a funny size screen. In theend didn't buy from them, but good experience and good customer service on phone.
  • I have used them in the past and never had a problem and would use them again.
    Something unexpected happened which made me smile and still continues to make me smile.

    ...............................................

  • Helix
    Helix Posts: 2,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Used them lots of times and never had a problem.
  • Well as promised I'm reporting back. I would never give bad feedback about a firm unless it was deserved. I did eventually receive my refund but it was a little slow. It took 11 days and I have a feeling the delay was because of Surfdome (perhaps peak season for them) as opposed to the delivery firm. Still, I'm happy that I got my refund and I have since purchased some more goods from them which I will not be returning.
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