Returning goods to Tesco

GiJo

I bought a trio shadow in Tesco yesterday from their Collection 2000 range. When I came to use it this morning, I found that one of the colours doesn't look tha same on my eyelids as it does in the container. If I take it back to Tesco will they refund me even though I have used it?

me4bargains

I doubt it. No shops allow make-up to be return unless faulty.

yenners

what if you tell them it made your eyes itch?

voucher_queen_3

What about the sales of goods act

Goods must be as described

GiJo

"what if you tell them it made your eyes itch?"

That's a good idea, yenners :T I remember returning a shower cream of theirs that irritated my skin and I had no probs with a refund.

hollydays

it may be true-but its hard to believe.they may see it that way too.think it would be a shame to use this site to promote dishonesty,though.Take it in,give them a demo-ask for a refund.

Quackers

hollydays wrote:

think it would be a shame to use this site to promote dishonesty,though.

:T Well said.

People who make up stupid stories to get their money back for no valid reason are the people who have made it difficult for genuine shoppers to get refunds.

Stores are becoming stricter on their refund policies because of this.

Would you really see it as Tesco's fault because an eyeshadow made your eyes itch? Is it really their fault? I'd call that tough - you must have sensitive skin oooppps, sorry, it didn't make your eyes itch did it? You are just using that as an excuse because you dont like the colour once you've put it on. And that is definately not Tescos fault.

Goods must be as described - huh? Could the colour of the eyeshadow not be seen?