DEO Employer took wrong amount

CSA_Help

I have a DEO and pay £750 per month (400 towards arrears) After i complained to CSA they recalculated my assesment and it was a slighty lower figure .They then sent another DEO for £350 (old amount of maintenance) payable 28/11/09 then it goes back to £750 28/12/09 .My employer deducted £750 this month even though they had 2 weeks to sort it out.

Who should i chase CSA or employer

karenx

Depends how far in advance your employer makes up the wages to be processed. If they got notification too late maybe there wasnt anything they could do about it. But on the other hand maybe CSA hadnt informed them yet

CSA_Help

Our payroll is run about the same time as the letter arrived (10,000 employees) .But there won't be many with DEO .Im off work just now but going back on Monday after an operation .So will give payroll a call then .

CSA_Help

Emailed them this morning and have now got someone on the helpdesk from Liverpool as we speak .My employer got the same letter as me .Spoke to someone in the complaint team and she is going to pass this on to my complaint officer .:rotfl::rotfl::rotfl:

I am passed caring

CSA_Help

Spoke to them today and they asked me to contact my employer .The agency already has the money now and was told that my employer wasn't compliant .:rolleyes:

They have now agreed to send me a cheque

CSA_Help

Cheque arrived today

Im now starting to get a collection of these :rotfl::rotfl::rotfl:

markeymark

was the cheque from the CSA?

if so your extremely lucky to get that if ou owe arrears

my employer took more than they should have one month ages ago and i contacted the csa but they just stated that because i have arrears then it would go towards them!!!

CSA_Help

Yes from the CSA

She tried to put it to my arrears but stood my ground .

They know there are more grievences to follow .:p