Account disappeared from credit report

onlypaddy

Previously posted this in the Bank accounts board but got no replies, hoping someone here could help.

I have a graduate account with Lloyds that has an overdraft on it that I'm steadily paying off (see sig )

I've been keeping track of my experian credit report for a while now and both that account and my credit card were updated regularly, if not somewhat behind. Then, neither of the accounts were updated past July this year and this week the Graduate account with the overdraft has disappeared completely without being settled.

im a bit confused - anyone know what could have happened?

thanks in advance

paddy

DarkConvict

Bump for you as i don't know.

The record should stay on your report for 6 years, unless it is removed by the creditor. But i would think as there is an amount owing they wouldn't have any reason to remove it.

Have they sent any letters warning of using a debt collection agency?

onlypaddy

Thats what I thought..

Not had any letters regarding debt collectors. I had some issues with my address - it changed in May yet they ignored the forms I was putting in saying my signature wasnt correct and as such it didnt get changed until september. I asked for all correspondance for that time to be re-sent but they said no letters, only statements had been sent. So all should be fine as far as I know. The account isnt inactive either, there is a payment that goes in every month

Goodtimesahead

You should be so worried if an account gets wiped off your credit file, it does happen and who are we to bother to complain when it happens, just a quiet chuckle :-)

DarkConvict

Goodtimesahead wrote: »

You should be so worried if an account gets wiped off your credit file, it does happen and who are we to bother to complain when it happens, just a quiet chuckle :-)

I assume you meant shouldn't

onlypaddy

never thought of it like that....

unhappy_with_ecar

If the account is under your old address and you haven't updated your search with all your address details then it won't show up. Credit files tend to get updated every 3 months, so it may well reappear. Or if you haven't updated your details in your credit file search, it may well still be there but not showing up on your view of the information

udydudy

I assume you are (or until recently) were a student and have only a couple of accounts/credit cards. In that case you should worry about accounts going off your credit card as your credit standing will not reflect to other lenders when you apply for any credit.

Remember a person who has no accounts or just one account on his/her file will be seen as a credit risk as there is no history to go by.

Check with experian whi it has happened it may be a error on their part. if they say no then talk to your bank.

bathgatebuyer

This happened to me of late and it's particularly annoying as it was a Royal Bank credit card which previously had a balance of about £1,600 on it until I paid it off. So, the account has been settled and closed and I'd hope that this would have a positive impact upon my credit score, but the blinking account info has gone missing. I've tried chasing it up with Credit Expert but I keep getting the same reponse, "It is there" but not on the report that I, and presumably everyone else, would see.

onlypaddy

ECar - I updated my address with Experian and all accounts. The rest of my accounts have updates every month, just the Lloyds ones that dont seem to have been keeping up

udydudy - It was one of 9 accounts, 4 of which are now settled (2 store loans, a credit card and a non-od current account). Of those I have left are the two outstanding ones in my sig, 2 other current accounts and my phone contract, all of which are updating every month.

Bathgate - I'm not sure why that would be....

tasha-debt

Thats really wierd, my Lloyds TSB CC and Loan have also not been updated since July??????