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Must Online Retailers honour their price?? Officeline
Gareth83
Posts: 971 Forumite
I ordered 5 cameras from officeline.org as they were advertised at around ~£11 each
I then received an email saying:
So I thought fair enough, however just checked their website and they have the camera back up for sale:
http://www.officeline.co.uk/pgProduct.htm~cx~7E77839DD37678338BD84CC3D0B8C3520B93E03B5A1FCC0F0A04E93F8EA3CF8FBBD89ADBD4EEEF39DFF86C0DE0E389A3FA162BE75E48CFCB
but for £174.33
I'm guessing it was a pricing mistake in the first instance but they have lied to me and not honoured teh price. Where do I stand?
I then received an email saying:
Apologies this item has been discontinued by our wholesalers. Sorry for the inconve nience. I have not taken any payment. Regards Susan
So I thought fair enough, however just checked their website and they have the camera back up for sale:
http://www.officeline.co.uk/pgProduct.htm~cx~7E77839DD37678338BD84CC3D0B8C3520B93E03B5A1FCC0F0A04E93F8EA3CF8FBBD89ADBD4EEEF39DFF86C0DE0E389A3FA162BE75E48CFCB
but for £174.33
I'm guessing it was a pricing mistake in the first instance but they have lied to me and not honoured teh price. Where do I stand?
0
Comments
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it seems to be a pricing error sometimes it happens , theres nothing you can do .This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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Where do I stand?
On your feet?0 -
You can't force anyone to sell you anything, especially misprices.What is this life if, full of care, we have no time to stand and stare0
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I ordered 5 cameras from officeline.org as they were advertised at around ~£11 each
I then received an email saying:
So I thought fair enough, however just checked their website and they have the camera back up for sale:
http://www.officeline.co.uk/pgProduct.htm~cx~7E77839DD37678338BD84CC3D0B8C3520B93E03B5A1FCC0F0A04E93F8EA3CF8FBBD89ADBD4EEEF39DFF86C0DE0E389A3FA162BE75E48CFCB
but for £174.33
I'm guessing it was a pricing mistake in the first instance but they have lied to me and not honoured teh price. Where do I stand?
Where do you stand ? How about upright but with a little bit of humility that you haven't managed to cost a company a large amount of money by taking advantage of a clear misprice ?
You KNEW it was a misprice and decided to chance your arm, they rejected your offer of payment at an erroneous discount of many hundreds of pounds. I would have had a little more sympathy if you'd tried to order one for yourself but 5 is taking the mick.0 -
A shop 'invites an offer' (invitation to treat) to sell the item - they don't have to accept it - online or on street.0
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If they show that price again you may have a case. Apart from that though, can people please stop being greedy. Why order 5? I'm sorry if they were meant for relations etc but if you were just buying to sell on someone has to miss out. I apologize in advance if it was for the former and not the latter.catch220
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if money hasnt crossed hands then they dont legally have to sell it to you at that price, BUT they must remove the item from sale for a period of 24 hours.
if they havent done this it may be worth mentioning this to them and see what they say....Can you see the mountains through the fog?0
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