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Another Welcome Finance question
ok guys,
I took out a loan with Welcome a while ago, made lots of payment had a few top-ups and the loan eventually grew to £6k with 35% interest.
I was getting killed on the interest and in July went in and managed to re-negotiate the loan down to 15% over an extended term.
Since then I have been making regular payments however in September and then again today they've phoned me and queried why i'm only paying £140 per month instead of £280.
When they phoned in September I explained everything to them and thought it had all gone away but evidently not and now I want to get it sorted so it doesn't bite me in the future.
It seems Welcome have lost the agreement for the negotiated loan, I happen to have a copy.
Would it be a case that I just send this to Welcome to prove everything?
What legal rights do they/I have in this situation?
Thanks for your advice.
I took out a loan with Welcome a while ago, made lots of payment had a few top-ups and the loan eventually grew to £6k with 35% interest.
I was getting killed on the interest and in July went in and managed to re-negotiate the loan down to 15% over an extended term.
Since then I have been making regular payments however in September and then again today they've phoned me and queried why i'm only paying £140 per month instead of £280.
When they phoned in September I explained everything to them and thought it had all gone away but evidently not and now I want to get it sorted so it doesn't bite me in the future.
It seems Welcome have lost the agreement for the negotiated loan, I happen to have a copy.
Would it be a case that I just send this to Welcome to prove everything?
What legal rights do they/I have in this situation?
Thanks for your advice.
0
Comments
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If you have the new agreement show them the middle finger , send them a photo copy and advice if they want to dispute you can always ask the fso to review for them0
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