Chancellor (in lift) says customers can choose their bank blog discussion.

Mary_Hartnell

As a former account holder in Halifax for both mortgage and savings account, I have ended up with a pathetically reduced value of shares in Lloyds. Thank you Lloyds shareholders for "rescuing" my "toxic" HBoS shares.:wave:

Any one got a link to what the latest "rights-issue" means in terms of probably throwing good money after bad?

cazziem

I have been a customer of TSB for the last 35 years since I was a child. I have ALWAYS been treated with respect and the staff have a brilliant attitude. In fact I had a card cloned a couple of years ago and had over £1,500 taken from my account within 48 hours. I was really impressed with the attitude of TSB and the fact that my money was back in my account in less than 24 hours.

Unfortunately, the same cannot be said of Lloyds! I have spoken to several people over the years who were not impressed with Lloyds and I too do not feel they are very fair, or at least they weren't.

Many years ago, my ex-husband HAD to have an account with Lloyds to pay his salary into; as he worked away from home I used to draw the money out for bills etc each week. One particular week I was issued with a 'stangely' coloured £20, which I was told within the following 10 minutes was a forgery when I attempted to pay the monthly mortgage in a different bank next door. I returned to Lloyds, went to Customer Services, the £20 was kept by the bank and I ended up just losing the money! I was told that they HAD to keep it, and although I told the manager that it had come from there and even showed that I didn't have a single penny other than the amount I drew out, less the mortgage payment, for which I showed him the receipt, I was told that Lloyds would not have handed me the forgery as all their notes were checked, and that they could not give me a further £20.00 just on my say so.

I just sincerely hope that when these banks are split I am not put into a position where I HAVE to move my business away from TSB which I would and do recommend to anyone looking for a financial establisment that, as far as I am concerned, really does look after it's customers.