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Clean up credit file question

Whilst in the process of cleaning up my credit file;i have received a couple of acknowledgements from credit card companies advising me that they have sold on the debt and thus 'passed the paperwork on'.

I believe that as per the template letter-that the onus remains with the initial 'lender' to ensure my request is actioned (dates etc)

Could someone confirm that even if a credit card company has passed my original debt/file on-that it is the original lender who still has the responsibility to act on my behalf;and that they cannot simply pass the buck.

many thanks

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Depends who is now responsible for the record.

    From: Technical Guidance Note - Filing defaults with credit reference agencies
    The ‘sale’ or assignment of debts on defaulted accounts

    52 When the rights to a debt are sold to a third party, the lender has to make sure the records with the credit reference agency are accurate, up to date and adequate. If they want information about the debts to continue on the credit reference file they will need to come to an agreement with the purchaser about who is to be responsible for this.

    53 If the purchaser agrees to take control of the record, the customer should be informed that the debt has been sold or assigned and to whom. The credit reference agency file should be changed to show the name of the purchaser and that the rights to the debt have been sold or assigned.

    The purchaser should then make sure the record is kept up to date including changes to the amount still owed. The purchase should not affect how long the record is kept. It should be removed six years after the default.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

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