We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
yourpersonalloan.co.uk - My brief experience
Just incase anyone is considering them:
I applied for a loan with yourpersonalloan on Saturday 26 September and got "you've been accepted" email about half an hour later. All good I thought. Heard nothing all week so I called the number from the website on the following Friday to be told that I wasn't on their system so my application must still be being processed. I asked how I find out where it's up to and they said there's no way they can find out! I ask what do I do now and am told just wait for the next email update.
I'm still waiting.
I needed the money pretty quickly and I'm lucky that someone in my family could bail me out. I think it's really bad that this place can't give you any information at all by phone. The person I spoke to said they get lots of calls like this and that the number is only there because they have to have a contact number, even though the people it goes through to can't help you. They really need a proper helpline or email address but I guess that's how they keep costs down.
Beware!
David.
I applied for a loan with yourpersonalloan on Saturday 26 September and got "you've been accepted" email about half an hour later. All good I thought. Heard nothing all week so I called the number from the website on the following Friday to be told that I wasn't on their system so my application must still be being processed. I asked how I find out where it's up to and they said there's no way they can find out! I ask what do I do now and am told just wait for the next email update.
I'm still waiting.
I needed the money pretty quickly and I'm lucky that someone in my family could bail me out. I think it's really bad that this place can't give you any information at all by phone. The person I spoke to said they get lots of calls like this and that the number is only there because they have to have a contact number, even though the people it goes through to can't help you. They really need a proper helpline or email address but I guess that's how they keep costs down.
Beware!
David.
0
Comments
-
Let's be honest - it doesn't even sound like a reputable company name does it? Surely you must expect this kind of thing?0
-
Let's be honest - it doesn't even sound like a reputable company name does it? Surely you must expect this kind of thing?
yourpersonal loan.co.uk is provided by the Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. The Co-operative Bank is authorised and regulated by the Financial Services Authority (No 121885), subscribes to the Banking Code, is a member of the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110).
Would seem reputable enough to me!
Postal strikes won't help internet based loans but someone should be at the end of the phone.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards