Price shown on internet not right

sontoon

Hi Guys,

Sorry if I've posted this in the wrong area. But some advice would be good please.

I have just found an item online that I know would be pretty expensive, but it is shown as £0.00. I thought ok try to find out exactly how much it is so I'll add it to a shopping basket to see if that will tell me. Then go to the checkout which I have done and all it does is still registers it at £0.00 with £20 delivery. Now I know that its wrong it has to be but just out of interest how would it stand if I went through the checkout process and purchased could I bag myself the bargain of the century and get it for £20. My other half says he knows that if a shop advertises an item at the wrong price from their end they have to honour it, so how does it measure up.

Many thanks in advance

Enterprise_1701C

They do not have to honour it.

Some do, most do not, chances are you will get a cancellation email through.

Out of interest, how about a link incase we have experience with the website on here.

real1314

sontoon wrote: »

My other half says he knows that if a shop advertises an item at the wrong price from their end they have to honour it, so how does it measure up.

Many thanks in advance

Your other half is wrong. The price tag/label is actually the purchasers offer for the product - the retailer is fully within their rights to refuse to sell anything to anyone.
The legal issue with incorrect pricing is something that trading standards can take up with retailers and can fine them for, but a customer cannot insist on buying aproduct for the price on a label.

[Deleted User]

sontoon wrote: »

My other half says he knows that if a shop advertises an item at the wrong price from their end they have to honour it, so how does it measure up.

He's wrong. Not just normal wrong... but THIS MUCH WRONG:



:rotfl::rotfl::rotfl::rotfl:

yummymummy888888

BUT if the item is scanned or input into the till at the wrong price AND you are told the incorrect price, ie: thats £9.99 please, THEN a contract has been made between you and the shop and legally you can demand it at that price.

Well that was the law 10 years ago. I am probably so out of touch:rotfl:

sontoon

Thanks Guys

Shame really thought I could've got the deal of the century lol ah well better luck next time I guess

http://appliance-source.co.uk/rangemaster-toledo-90-induction/2193

Its a cooker I'm looking for so if anyone knows where I can get an electric range 90/100cm cooker for about £750 quid would love to hear

thanks again

p.s spoke to the other half and has changed his statement to if they sell it to you at a wrong advertised price then they cannot ask for the difference... typical man lol

withabix

Small company based in Southampton.

You aren't even going to get this sent to you by mistake!

£20 for a cooker that retails for £1700......

property.advert

Some programs can default to a zero price if there is no stock as stock control is run from sales price and vice versa. Just simple coding in cheap software.

It is the invitation to treat and offer for sale legal argument but some stores do have a policy on this. Carrefour's policy is to give you the item at the lower of the two prices. I guess John Lewis would probably do the same as they price match (they'd have to price match themselves !). I know Tesco and Asda do it, at least on sub £10 items, when I've pulled them up on it, but a cooker for nothing ? No.

You may do better to email the company, pointing out the error and making light heart about wanting to buy it at £0.00 and perhaps asking for a discount. I suspect any reasonable business proprietor would give you something of for taking the trouble to point out their error.

jenniewb

Sometimes its also a publicity stunt, they can lure people in with offers that don't exist, people fill their boots, bookmark the site, tell their friends (advertise for them) and even when the offer falls through- either by being told it was a mistake, technical error or too popular, the company still remains well known to the would be customer and their friends. Offers to apologise and good will 10-20% off vouchers can help the company remain in the shoppers good books.

Not all companies are like this, but just saying I've seen similar before.

catch22

It's actually about time internet prices advertised were more thoroughly investigated and acted upon. The amount of times prices shown on comparison sites and search engine advertisements are misquoted/false is unbelievable.

falady

sontoon wrote: »

Thanks Guys

Shame really thought I could've got the deal of the century lol ah well better luck next time I guess

http://appliance-source.co.uk/rangemaster-toledo-90-induction/2193

Its a cooker I'm looking for so if anyone knows where I can get an electric range 90/100cm cooker for about £750 quid would love to hear

thanks again

p.s spoke to the other half and has changed his statement to if they sell it to you at a wrong advertised price then they cannot ask for the difference... typical man lol

Hi there,

Just a 'warning' on finding the kind of cooker you want - we bought a 'New World' range cooker (100cm wide) for £700 a couple of years ago and we thought we'd got a bargain. However, it is rubbish. Poor quality parts, often breaking etc. I wish i'd spent the extra and bought the 'Rangemaster Toledo' that I wanted!

Ali