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a potential fly in the ointment ?

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Comments

  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    Send them the payment via a standing order then you have done everything you can. Unfortunately once you get into difficulties some companies are not interested in your circumstances.

    If you do start receiving calls from them you could use this letter

    To whom it may concern




    Dear Sir/Madam

    I am writing to ask that you no longer contact me by telephone as your calls are causing me considerable stress due to the frequency, and that they are being made at inappropriate times. Please remove my telephone number from your database and send all future communication in writing to my home address.

    I have provided the most recent copy of my income and expenditure to make you aware of my current financial situation. I will continue to make my payment of x on the x of every month and will keep you informed of any changes in my circumstances as I am keen to resolve this issue as soon as possible.

    I understand that following this request if you continue to call I can contact the Office of Fair Trading to make a formal complaint.

    Please confirm in writing that your records have been amended.

    Yours sincerely
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • philnicandamy
    philnicandamy Posts: 15,685 Forumite
    10,000 Posts Combo Breaker
    Dont sign the letter though wneh you send it.....type instead (as some companies have been sneaky in the past copying people's sigs etc)
    We all die. The goal isn't to live forever, the goal is to create something that will
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