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HELP! Citi have transferred my loan to Moneyway??

boogieprice Posts: 4 Newbie

16 October 2009 at 10:04AM in Loans

Hi,

Advice is needed please! I have a loan with Citi. Direct debit due on the 15th of each month. Last month my loan payment was taken out, then returned the same day. Citi sent me a letter apologising profusely and explaining they had returned my money.

Expecting loan to be taken out as usual yesterday and nothing. I have just given them a call and they tell me my loan is 'transferred' to Moneyway and that I need do nothing.

I have given Moneyway a call and they don't know of me!!!

What the hell do I do and who are Moneyway and how has this happened???

Part of me thinks: Whooopppeee! But I know that this will come back and get me when I least need it, so advice is much appreciated!

This discussion has been closed.

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HELP! Citi have transferred my loan to Moneyway??

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