Go go pets hamsters & accessories stock updates & discussion.

Maximouse

galvanizersbaby wrote: »

Only 2?!
If I see any balls anywhere I will get them!

However thinking about it DD isn't even aware a ball exists :rotfl:

Now, now you wouldn't want some cynics thinking you were being greedy now would you :rotfl:

fun_mum

Maximouse wrote: »

Ha, ha, hilarious :rotfl::rotfl::rotfl:Their prices are a bit above the RRP but quite honestly I cannot fault them for their service. Every phone call, answering machine message, and e mail, to them over the weeks has been answered promptly with all the information asked for - hence me being able to post info on this forum. Their website worked well when we were are pre-warned of a massive amount of stock being listed a couple of weeks ago and the orders appear to have been received promptly.

This description is also true of the great service i've received from www.character-online.com.

I have to say that I cannot fault the customer service at Hooray for toys (I have no connection to them). I had to contact them as I was unfortunate to have a faulty hamster add on set. Carol was extremely friendly and helpful and managed to get me a replacement within a reasonable amount of time. Considering they have been snowed under with hamster orders and have been working late her attitude was amazing. I would certainly recommend them to anyone:T

Maximouse

fun_mum wrote: »

I have to say that I cannot fault the customer service at Hooray for toys (I have no connection to them). I had to contact them as I was unfortunate to have a faulty hamster add on set. Carol was extremely friendly and helpful and managed to get me a replacement within a reasonable amount of time. Considering they have been snowed under with hamster orders and have been working late her attitude was amazing. I would certainly recommend them to anyone:T

what was the fault so others can check theirs?

drivingmepotty

leeann79 wrote: »

yay got my delivery from character this morning...3 days from order...very impressed.

Awwwww........mine's not come, just logged on to see if it's been dispatched & it saying there are no tracking details

drivingmepotty

fun_mum wrote: »

I have to say that I cannot fault the customer service at Hooray for toys (I have no connection to them). I had to contact them as I was unfortunate to have a faulty hamster add on set. Carol was extremely friendly and helpful and managed to get me a replacement within a reasonable amount of time. Considering they have been snowed under with hamster orders and have been working late her attitude was amazing. I would certainly recommend them to anyone:T

Should we all be checking our boxes? I've not opened a single thing to check it's all ok :eek:

Maximouse

drivingmepotty wrote: »

Should we all be checking our boxes? I've not opened a single thing to check it's all ok :eek:

I remember one of the forum posters saying that when she got her house out that it had 2 ends the same (for those of you who don't know what i mean, although it is the same shape at both ends, one end has a floor looking like a bathroom and the other end looks like a lounge). I thought I better check mine. Got it out the box ok, but couldn't work out how to pack it back like it was to get it back in :eek:

fun_mum

Maximouse wrote: »

I remember one of the forum posters saying that when she got her house out that it had 2 ends the same (for those of you who don't know what i mean, although it is the same shape at both ends, one end has a floor looking like a bathroom and the other end looks like a lounge). I thought I better check mine. Got it out the box ok, but couldn't work out how to pack it back like it was to get it back in :eek:

That was me - i seem to have been extremely unlucky with these furry fun sets. I had a fun house which arrived with 2 bathrooms rather than one of each room that it should have. I also ordered a wheel from a different company only for that to arrive with parts missing . Everything else that I have managed to get hold of seems to be okay but I really would urge everyone to check their goodies. I have listed this a couple of times but in the mass of messages it's easy for it to have been missed and for newcomers to have been unaware.

The lady at Hooray for Toys said that I am the only person who has contacted her with any problems so far so hopefully I've just been very unlucky and you will all be fine.

Good luck to you all in the great Hamster hunt

stebiz

Maximouse wrote: »

Got it out the box ok, but couldn't work out how to pack it back like it was to get it back in :eek:

Aren't these aimed at 4 year olds

stebiz

Somebody mentioned in a previous post of some news articles today, about these 'creatures'. Here's a couple

http://www.dailymail.co.uk/news/article-1226292/Go-Go-Pets-The-10-battery-powered-hamsters-years-Christmas-have.html

http://www.guardian.co.uk/lifeandstyle/2009/nov/09/hamsters-christmas-toy-craze

http://www.thisislondon.co.uk/standard/article-23766535-go-go-get-your-robotic-hamster-now-while-stocks-last.do

Maximouse

stebiz wrote: »

Aren't these aimed at 4 year olds

May be I should have asked one of my cousin's kids to repack it for me - they probably would have done a better job :rotfl: