📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Go go pets hamsters & accessories stock updates & discussion.

11371381401421432255

Comments

  • Maximouse
    Maximouse Posts: 1,608 Forumite
    I ordered some houses on 3 for 2 last weekend on Boots.com. The order went through and all week my order status has been shown as processing and I got an e mail from boots.com confirming my order and saying they were to be picked up at my local shop (as I requested) on Friday. Today, I received an e mail to say that my order had been cancelled as they had run out of stock. Needless to say I was straight on the phone but despite talking to the head honcho, I got no joy. He basically said he was sorry etc etc but that when mine, and several others people's orders had got to the warehouse, they didn't have any houses left. Unbelievable. So, still being polite at his point I said no problem, as a few Santa claus's just needed them so there was no massive hurry, but he said they could not reserve the stock that I and the others had 'bought' even if it came in again because it was on a different system. I was absolutely furious as I had contacted my friends to tell them not to worry that I'd got them the houses they wanted and I was getting them on Friday and they were chuffed to bits. Anyway, to cut a long story short, I made him take my number and told him that I will be expecting a call back to advise me how Boots are going to address this issue as I want the items I bought...I'm not holding out much hope, but it was worth a try. I wonder if anyone else on here bought houses last weekend and have received the same e mail. :mad:
    :snow_laug Maximouse loves the build up to Christmas :santa2:
  • I was in Toysrus Govan at about 5 o'clock and they had lots of carriers and beds, in all colours.
  • britchic4
    britchic4 Posts: 212 Forumite
    Maximouse wrote: »
    I ordered some houses on 3 for 2 last weekend on Boots.com. The order went through and all week my order status has been shown as processing and I got an e mail from boots.com confirming my order and saying they were to be picked up at my local shop (as I requested) on Friday. Today, I received an e mail to say that my order had been cancelled as they had run out of stock. Needless to say I was straight on the phone but despite talking to the head honcho, I got no joy. He basically said he was sorry etc etc but that when mine, and several others people's orders had got to the warehouse, they didn't have any houses left. Unbelievable. So, still being polite at his point I said no problem, as a few Santa claus's just needed them so there was no massive hurry, but he said they could not reserve the stock that I and the others had 'bought' even if it came in again because it was on a different system. I was absolutely furious as I had contacted my friends to tell them not to worry that I'd got them the houses they wanted and I was getting them on Friday and they were chuffed to bits. Anyway, to cut a long story short, I made him take my number and told him that I will be expecting a call back to advise me how Boots are going to address this issue as I want the items I bought...I'm not holding out much hope, but it was worth a try. I wonder if anyone else on here bought houses last weekend and have received the same e mail. :mad:

    Dreadful stock management. I've told my friends not to hold out for the Battle of Endor lego 3 for 2 as it's just such a risky option waiting for it, and since that's also o/s everywhere it might be the same story even if we manage to order it.
  • Maximouse
    Maximouse Posts: 1,608 Forumite
    www.mad-4-toys.co.uk

    As some people had been wondering when mad-for-toys might start posting stock (due their 'coming soon' description), I e mailed them yesterday just to see when they were expecting the go go hamster add ons (wheel, slide and car), balls, surfboards and skateboards to come into stock. I received an e mail from them today saying:

    I'm afraid we've been told that these items will not now be available until 2010!
    Sometimes deliveries to change so it may be worth keeping an eye open.
    Kind regards,
    :snow_laug Maximouse loves the build up to Christmas :santa2:
  • rednutt
    rednutt Posts: 48 Forumite
    Were there balls in stock on character at 5pm? i didn't see any and i was refreshing every couple of seconds.
    Toysrus have all colours of beds and carriers in helen st Glasgow but nothing else.
    Managed to order 2 spiral slides this morning online on toysrus.
    Sofar i have 3 hamsters( need the brown one), 4 beds, house, car,slide and wheel.
    I have ordered 2 playsets from john lewis and pray one of them is the ball.
    Going to Glasgow tomorrow to get them so fingers toes etc crossed
  • 3mummy
    3mummy Posts: 89 Forumite
    Maximouse wrote: »
    I ordered some houses on 3 for 2 last weekend on Boots.com. The order went through and all week my order status has been shown as processing and I got an e mail from boots.com confirming my order and saying they were to be picked up at my local shop (as I requested) on Friday. Today, I received an e mail to say that my order had been cancelled as they had run out of stock. Needless to say I was straight on the phone but despite talking to the head honcho, I got no joy. He basically said he was sorry etc etc but that when mine, and several others people's orders had got to the warehouse, they didn't have any houses left. Unbelievable. So, still being polite at his point I said no problem, as a few Santa claus's just needed them so there was no massive hurry, but he said they could not reserve the stock that I and the others had 'bought' even if it came in again because it was on a different system. I was absolutely furious as I had contacted my friends to tell them not to worry that I'd got them the houses they wanted and I was getting them on Friday and they were chuffed to bits. Anyway, to cut a long story short, I made him take my number and told him that I will be expecting a call back to advise me how Boots are going to address this issue as I want the items I bought...I'm not holding out much hope, but it was worth a try. I wonder if anyone else on here bought houses last weekend and have received the same e mail. :mad:

    omg I can't believe they won't reserve them for you after that! :eek:
  • hunter89
    hunter89 Posts: 139 Forumite
    Looking for a ball and two came along at once hehe
    I spoted one my local toyshop and bought it when i have got home message on the phone saying my firend has managed to get me one so I thought i would offer the one i got in the town on here for i payed
    £9.99 + Postage if no one takes or if i shouldn't post this here i will return it to the shop tomrrow
    £2 Savers #205 /£250
  • rednutt wrote: »
    Were there balls in stock on character at 5pm? i didn't see any and i was refreshing every couple of seconds.
    Toysrus have all colours of beds and carriers in helen st Glasgow but nothing else.
    Managed to order 2 spiral slides this morning online on toysrus.
    Sofar i have 3 hamsters( need the brown one), 4 beds, house, car,slide and wheel.
    I have ordered 2 playsets from john lewis and pray one of them is the ball.
    Going to Glasgow tomorrow to get them so fingers toes etc crossed
    Yes there were balls but the stock went on before 5 and they only lasted a few minutes!
  • joden9
    joden9 Posts: 7 Forumite
    if still available would love it. ta
  • 3mummy
    3mummy Posts: 89 Forumite
    rednutt wrote: »
    Were there balls in stock on character at 5pm? i didn't see any and i was refreshing every couple of seconds.
    Toysrus have all colours of beds and carriers in helen st Glasgow but nothing else.
    Managed to order 2 spiral slides this morning online on toysrus.
    Sofar i have 3 hamsters( need the brown one), 4 beds, house, car,slide and wheel.
    I have ordered 2 playsets from john lewis and pray one of them is the ball.
    Going to Glasgow tomorrow to get them so fingers toes etc crossed

    I didn't see any either and I was refreshing :confused:
    Hope you manage to get one tomorrow.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.5K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.