Go go pets hamsters & accessories stock updates & discussion.

pebbles82

Dear Mrs McCafferty,
Thank you for your recent e-mail.
Please accept our apologies for the difficulties you report whilst trying to place an order online. Having investigated your order, I find that there is no history of an order on your account.

Toys R Us do require a CV2 number as this is a further attempt, by us to prevent card fraud and to protect our customers. This number is found on the signature strip on the reverse of the card. It is usually a collection of digits, but we only require the last three for authorisation.
Should our request to authorise your card be refused, you may find that funds have been reserved on your card by Toys R Us Direct. Your card provider will have received notification from our authentication services to release any funds reserved by Toys R Us, no monies will be taken from your account should this be the case. The reservation of funds will expire, however, we cannot provide a timescale for this to be actioned as each card provider is different.
We apologise for any inconvenience this may cause, but please be assured that you have not placed an order with Toys R Us Direct.
Should you continue to experience difficulties, please contact one of our Customer Service Advisors who should be able to offer further assistance. You can contact Toys R Us Direct on: 08457 869778. Lines are open 8am to 8pm Monday to Friday, 9am to 7pm Saturday and 9am to 5pm Sunday.
Should you have any further queries, please do not hesitate to contact us again soon.
Kind regards,
Michael Arkless
Toys R Us Direct



Just had this from TRU regarding taking payment but no sign of order!

Maximouse

go go go now

QOD

SCREEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEAAAAAAAAAM!!
I just got a house

LOL

So - I followed someones tip from yesterday - put something small in basket, fill in address, obviously be registered already - then just kept clicking on go go hamster then the house then go go hamster - until suddenly my eyes couldn't quite believe themselves and BINGO!! IN STOCK!
Good luck guys!
(and there ruddy well better be hammies in TRU LOL)

Pookle

Hippolyta wrote: »

I'm in Rugby

Thought so, I work in Rugby, but the stock checker never comes up with anything :rolleyes:

Mad_Mum_of_3

Hooray - 10 houses left - go go go

Ruthy1604

YES YES YES !!!!

I GOT ONE !!!

Thank you to all on here - you've made the search so much easier!!

Ruth xx

toffeeapple

Thanks so much maximouse...love you to bits.

Got the house at last from hooray

pebbles82

I have just re-checked hubby's account on hooray, and his says order recieved, mine just has the item in the basket to check out, but of course they have no stock.

Im fingers crossed for 1 house now.........

SallyA_2

Well done peeps, I was so happy when I got mine last night!

needtoshop

Heyyyyyyyyyyyyyyyyyyyyyyyy.......yipeee i got a house i got a house i got a house ......feel like i have won the pools! Sad