Complain About Your Mis-sold Endowment Now!!

Siani_Winwns

Do it! Do it! Do it!

Finally got round to writing a letter to Standard Life, within ONE month, had a compensation offer of £3500. Process was straightforward (through Endowment Action website), and only had to dig out a few old documents.

Thank you Martin for your continual nagging.

M271

Glad that you were successful.

I have a similar story, after months of shall I / shan't I, I wrote a letter to Standard Life complaining about mis-selling 3 weeks ago. I got sent a questionnaire which I sent back 10 days ago, I had one phone call confirming mortgage details and then had an offer of the difference between what I would have paid off by repayment and what my endowment is now worth. A great and straight forward result.

Now I need to decide what to do with the endowment as it has 5 years to run, do I cash it in, sell it or keep it and hope that Terminal Bonuses improve ?

Siani_Winwns

Hi, if the policy is with Standard Life I would keep it for now. They are due to float (not definite but highly likely) so you could benefit from a windfall payment. We plan to cash ours in after and pay a lot off our mortgage, which we have recently changed to repayment.

BlueVinney

Wish Barclays was as forthcoming as Standard Life. We had a £30k mortgage with them, now it is only forecast to generate less than £20k on maturing.

We sent in a claim which Barclays totally refused although it was sold by a trainee advisor without proper trainer supervision and in conjunction with a repayment mortgage! (The only consolation is that we paid off the mortgage).

Not sure what to do now. Any suggestions for our next step?

dreamylittledream

BlueVinney wrote:

Wish Barclays was as forthcoming as Standard Life. We had a £30k mortgage with them, now it is only forecast to generate less than £20k on maturing.

We sent in a claim which Barclays totally refused although it was sold by a trainee advisor without proper trainer supervision and in conjunction with a repayment mortgage! (The only consolation is that we paid off the mortgage).

Not sure what to do now. Any suggestions for our next step?

Appeal your case to the Financial Ombudsman Service

Barclays are sitting very close to getting fined by the FSA for poor complaints handling. Their uphold rate at FOS is disturbingly high